CADD Support Consultant

DKMRBH Inc; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Office of Design & Policy Support seeks a CADD Support Consultant to assist in the support and implementation of CADD software and workspaces, primarily Bentley OpenRoads Designer and Bentley OpenBridge Modeler, with legacy support for InRoads and MicroStation.

Responsibilities include day-to-day user support via ServiceNow, software installation, workspace setup, and developing training sessions. The role emphasizes documenting best practices and evolving CADD workflows.

Qualifications

• 2–4 years documenting/revising existing and new business processes to meet new/revised CADD software requirements.
• 2–4 years' experience Department personnel in the development, testing, and implementation of CADD software.
• 2–4 years' experience working with CADD software (e.g.; Bentley OpenRoads Designer and Bentley OpenBridge Bentley InRoads and Microstation SS2, CAiCE, and Bentley MicroStation)
• Public sector and/or Transportation experience is strongly preferred.
• Transportation engineering background is a huge plus.

Responsibilities

• Provide day-to-day user support: troubleshooting issues submitted via ServiceNow tickets.
• Perform software installations as needed for users.
• Assist with external user workspace installation.
• Maintain the Department's Engineering Software standards and documentation, including best practices and workflows.
• Develop and conduct CADD training sessions as needed.
• Investigate new CADD technology and make recommendations for implementation.
• Document/revise business processes to meet CADD software requirements.
• Develop CADD software best practices.

Skills

Python

Visual Basic

Tools

Bentley OpenRoads Designer

Bentley OpenBridge Modeler

Bentley InRoads

MicroStation SS2

CAiCE

Job description

The client Office if Design & Policy Support s seeking to hire a CADD Support Consultant to assist in the support and implementation of CADD software and workspaces within the Department and assist Department personnel in the development, testing, and implementation of CADD software; primarily Bentley OpenRoads Designer and Bentley OpenBridge Modeler with some need to support legacy workspaces for Bentley InRoads and Microstation SS2, CAiCE, and Bentley MicroStation.

Job Responsibilities

Provide day-to-day user support:

• Troubleshooting user issues submitted via ServiceNow ticketing system
• Software installation as needed for users
• Assist with external user workspace installation

Assist in maintaining the Department's Engineering Software standards and documentation: Determining best way to use the Bentley software to achieve design or plan preparation goals or the best way to use the workspace to achieves these goals. The main development here would be the documentation of best practices (like how-to's or workflows).

Develop/conduct CADD software/workspace user training sessions: Experience is preferred but not required. The candidate will be expected to help develop and put on training as needed.

Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation:

Document/revise existing and new business processes to meet new/revised CADD software requirements

Develop CADD software best practices

Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation

Qualifications

• 2-4 years documenting/revising existing and new business processes to meet new/revised CADD software requirements
• combined experience with the above duties.
• 2-4 years' experience Department personnel in the development, testing, and implementation of CADD software.
• 2-4 years' experience working with CADD software (i.e.; Bentley OpenRoads Designer and Bentley OpenBridge Bentley InRoads and Microstation SS2, CAiCE, and Bentley MicroStation)
• Public sector and/or Transportation experience is strongly preferred.
• Transportation engineering background is a huge plus.
• Some knowledge of Visual Basic is preferred. Python is strongly preferred.

Skill

Required / Desired

Amount

of Experience

Documenting/revising existing and new business processes to meet new/revised CADD software requirements

Required

2

Years

Experience with supporting the development, testing, and implementation of CADD software.

Required

2

Years

Experience working with CADD software (i.e.; Bentley OpenRoads Designer and Bentley OpenBridge Bentley InRoads and Microstation SS2, CAiC

Required

2

Years

Some knowledge of Visual Basic is preferred. Python is strongly preferred.

Required

3

Years