C:LAB Makerspace Technician

North Carolina State University; Raleigh (NC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health Insurance for Temporary Employe

LEAD courses

Attend non-revenue sporting events for

Childcare discounts

Wellness & Recreation Membership

Wellness Programs

Job summary

The Crafts Center at NC State University in Raleigh seeks a C:LAB Makerspace Technician to support maker activities, run 3D printing and engraving tasks, and aid instructors and students in using software and equipment. The role emphasizes safety, documentation, and proactive technology support within a hands-on academic setting.

As a temporary, in-person position, you will collaborate with professors and students to implement projects, manage inventory, and promote a welcoming learning

Qualifications

• Must be current NC State undergraduate student.
• Understanding of network infrastructure, hardware and software systems.
• Ability to learn new software quickly; proficiency with Adobe Creative Suite and CAD programs.
• Exhibits professionalism, honesty, integrity and respect for everyone on campus.
• Strong customer service skills including punctuality, professional dress, focused attention, and a positive attitude.
• Self-motivated with problem-solving curiosity.
• Ability to lift 50lbs and to walk up and down stairs.

Responsibilities

• Upholds the missions and goals of The Crafts Center.
• Initial prioritization, troubleshooting, resolution, escalation, and timely response to user requests and issues.
• Provide support for C:LAB members and students with questions, 3D printing, engraving, and workflow suggestions.
• Maintain, deploy, and supervise all computers, equipment and software in the C:LAB.
• Provide technology support for classroom instruction.
• Assist with password resets, accounts, permissions, and general network troubleshooting with University IT.
• Maintain documentation for network, user applications, safety, use, and software.
• Work with Director to identify trends, roll out proactive projects and other duties.
• Manage C:LAB inventory, supplies, and materials.
• Develop maker projects with Director and instructors; expand curriculum.
• Provide orientation to new instructors and students.
• Provide, gather, manage all documentation relating to user manuals, best practices, and health and safety expectations.
• Ensure health and safety best practices through teaching and supervision.
• Create a warm and welcoming learning environment for students.
• Communicate clearly and professionally in a timely manner.

Skills

Network infrastructure knowledge

Adobe Creative Suite

CAD programs

3D printing software

Self-motivated with curiosity

Professionalism and integrity

Customer service skills

Education

Current NC State undergraduate student

Tools

Ruby on Rails

Trotec Jobs software

3D printing software

Job description

Position Information

Posting Number: PG194813TM

Position Number: 24CN906

Position Type: Temporary

Essential Job Duties

The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.

NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here (You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.

The Crafts Center's is a place where creative skill and self-expression are fostered through the making and sharing of art and craft. With the intent of enhancing the quality of life, we reach out through academic collaboration, support for student life and through partnerships with other arts organizations. Our studios support the disciplines of woodworking, pottery, photography, fiber arts, lapidary, glass, jewelry, mixed media, and more.

The C:LAB Studio Technician reports to and is accountable to the Director of The Crafts Center

Responsibilities

• Upholds the missions and goals of The Crafts Center
• Responsible for initial prioritization, troubleshooting, resolution, escalation, and timely response to user requests and issues
• Provides support for the C:LAB members and students by: answering technical questions, servicing and producing student works [ie. 3D printing, engraving, etc.], offering workflow and data management suggestions, promoting the C:LAB on campus, and supporting instructors
• Maintains, deploys, and supervises all computers, equipment and software in the C:LAB
• Provides technology support for classroom instruction
• Assists with password resets, accounts, permissions, and general network troubleshooting in cooperation with University IT
• Maintains documentation for network, user applications, safety and use, and software
• Works with Director to identify trends, roll out proactive projects and other duties as assigned
• Manages C:LAB inventory, supplies, and materials
• Works with Director and instructors to develop maker projects and expand curriculum
• Provides orientation to [new] instructors and students
• Provides, gathers, manages all documentation relating to user manuals, best practices, and health and safety expectations
• Assures and maintains best practices related to student health and safety by teaching/conducting proper technique and supervision
• Creates a warm and welcoming learning environment for students
• Communicates clearly and professionally in a timely manner

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.

What we offer:

• Health Insurance for Temporary Employees
• Enhance your career with LEAD courses
• Attend non-revenue generating sporting events for free.
• Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Department Information

Job City & State: Raleigh, NC

Department: Craft Center/C:Lab

System Information

Classification Title: Temporary-Technical/Paraprofessional

Working Title: C:LAB Makerspace Technician

Requirements and Preferences

Work Schedule: 100% In Person/2-3 days/week (10 - 15 hours/week) Some nights & weekends

Other Work/Responsibilities: (none specified)

Minimum Experience/Education: Must be current NCSU Undergraduate student

Department Required Skills

• Understanding of network infrastructure, hardware and software systems
• Exceptional ability to learn new software and expertise with Adobe Creative Suite and CAD programs [Ruby on Rails, Trotec Jobs software, 3D printing software, etc.]
• Exhibits professionalism, honesty, integrity and respect for everyone on campus
• Possesses strong customer service skills including punctuality, professional dress, focused attention, and a positive attitude
• Is a self-motivated person with a problem-solving curiosity
• Ability to lift 50lbs and to walk up and down stairs

Preferred Years Experience, Skills, Training, Education: N/A

Required License or Certification: N/A

Valid NC Driver's License required? No

Commercial Driver's License Required? No

Recruitment Details

Anticipated Hiring Range: $11 - 15/hour

Recruitment Dates

Job Open Date: 01/07/2025

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.