C:LAB Makerspace Technician

North Carolina State University; Raleigh (NC); On-site; USD 15,153 - 20,664; Part time

Benefits offered by this job

Health Insurance for Temporary Employees

LEAD courses

Free attendance to non-revenue sporting events

Wellness & Recreation Membership

Childcare discounts

Job summary

A public research university in Raleigh, NC is looking for a C:LAB Makerspace Technician to provide technical support and improve student projects in the Crafts Center. The position requires a current undergraduate student at NCSU, with responsibilities including troubleshooting and maintaining lab equipment. This part-time role offers $11 - $15/hour along with various campus benefits, and requires an in-person commitment of 10-15 hours per week.

Qualifications

• Must be a current NCSU Undergraduate student.
• Ability to lift 50 lbs and walk up and down stairs.
• Punctuality and professional dress are required.

Responsibilities

• Support C: LAB members by answering technical questions.
• Maintain documentation for network and user applications.
• Provide orientation to new instructors and students.

Skills

Understanding of network infrastructure

Experience with Adobe Creative Suite

Strong customer service skills

Self-motivation with problem-solving curiosity

Education

Current NCSU Undergraduate student

Tools

CAD programs

Job description

Overview

Join to apply for the C:LAB Makerspace Technician role at North Carolina State University.

The Division of Academic & Student Affairs (DASA) supports all NC State students through academic affairs, student affairs, and University College. The Crafts Center’s C: LAB Studio Technician reports to the Director of The Crafts Center.

Responsibilities

• Upholds the missions and goals of The Crafts Center
• Provide initial prioritization, troubleshooting, resolution, escalation, and timely response to user requests and issues
• Support C: LAB members and students by answering technical questions, servicing and producing student works (e.g., 3D printing, engraving), offering workflow and data management suggestions, promoting the C: LAB on campus, and supporting instructors
• Maintain, deploy, and supervise all computers, equipment and software in the C: LAB
• Provide technology support for classroom instruction
• Assist with password resets, accounts, permissions, and general network troubleshooting in cooperation with University IT
• Maintain documentation for network, user applications, safety and use, and software
• Work with the Director to identify trends, roll out proactive projects, and perform other duties as assigned
• Manage C: LAB inventory, supplies, and materials
• Collaborate with the Director and instructors to develop maker projects and expand curriculum
• Provide orientation to new instructors and students
• Prepare, gather, and manage documentation relating to user manuals, best practices, and health and safety expectations
• Ensure and maintain best practices related to student health and safety through proper technique and supervision
• Create a warm and welcoming learning environment for students
• Communicate clearly and professionally in a timely manner

Qualifications

Minimum Experience/Education: Must be current NCSU Undergraduate student

Required Skills:

• Understanding of network infrastructure, hardware and software systems
• Ability to learn new software; experience with Adobe Creative Suite and CAD programs (e.g., Ruby on Rails, Trotec Jobs software, 3D printing software)
• Professionalism, honesty, integrity and respect for everyone on campus
• Strong customer service skills including punctuality, professional dress, focused attention, and a positive attitude
• Self-motivation with problem-solving curiosity
• Ability to lift 50 lbs and to walk up and down stairs

Work Schedule

100% In Person / 2-3 days per week (10-15 hours/week). Some nights & weekends may be required.

Compensation & Benefits

• Anticipated Hiring Range: $11 - $15/hour
• Wolfpack Perks and Benefits include Health Insurance for Temporary Employees, LEAD courses, and free attendance to non-revenue sporting events
• Wellness & Recreation Membership, Childcare discounts, and Wellness Programs

Disclaimer: Perks and benefit eligibility are based on part-time or full-time status. Eligibility and employer-sponsored plans are described in linked pages.

Additional Information

Job City & State: Raleigh, NC

Department: Craft Center / C:Lab

Classification Title: Temporary-Technical/Paraprofessional

Working Title: C:LAB Makerspace Technician

Hours: 100% In Person / 2-3 days per week (10-15 hours/week); Some nights & weekends

Eligibility & Equal Opportunity: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals needing accommodations in the application/interview process should contact the Office of Equal Opportunity at 919-513-0574. For questions about the application process, contact Human Resources at 919-515-2135 or [e-mail]. Final candidates are subject to criminal and sex offender background checks; some vacancies require credit or motor vehicle checks. NC State University participates in E-Verify.