C-FIRST Training & Case Management Specialist

Prospect Infosys Inc; Jackson (TN); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Prospect Infosys Inc. is seeking a Training Delivery professional to conduct C-FIRST training for DCS employees. Responsibilities include creating materials, generating sandbox data, and collaborating with DoCS and Deloitte to enhance delivery. Hybrid work setup with travel within Tennessee is required.

Ideal candidates will have 1 year of training delivery experience, proficiency with Microsoft Teams, and strong communication and organization skills. A Bachelor's degree is required.

Qualifications

• 1 year of experience in training delivery, adult education, or staff development.
• Proficiency in Microsoft Teams and other virtual training tools.
• Strong communication, facilitation, and organizational skills.
• Ability to work independently and collaboratively in a fast-paced, evolving training environment.
• Bachelor's Degree is required.

Responsibilities

• Deliver C-FIRST training to DCS employees, in-person and virtually.
• Develop training materials for specialized C-FIRST tasks.
• Generate data within the C-FIRST training sandbox for use in training.
• Collaborate with subject matter experts from DCS and Deloitte to enhance training development and delivery.
• Provide web-based technical assistance to staff to facilitate system learning.
• Utilize Microsoft Teams and other digital platforms to conduct training sessions.
• Ensure consistency and quality in training content and delivery with the team.
• Travel within the State of TN is required.

Skills

Training delivery

Communication

Facilitation

Organizational skills

Independence / collaboration

Education

Bachelor's degree

Tools

Microsoft Teams

Job description

Prospect Infosys Inc. is seeking a Training Delivery professional to conduct C-FIRST training for DCS employees. Responsibilities include creating materials, generating sandbox data, and collaborating with DoCS and Deloitte to enhance delivery. Hybrid work setup with travel within Tennessee is required.

Ideal candidates will have 1 year of training delivery experience, proficiency with Microsoft Teams, and strong communication and organization skills. A Bachelor's degree is required.