C-FIRST Training Specialist - Adult Services

Prospect Infosys Inc; Jackson (TN); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Prospect Infosys Inc. is seeking a Training Specialist to deliver C-FIRST training to DCS employees, both in-person and virtually, and to develop training materials for specialized tasks in C-FIRST.

You will generate data in the C-FIRST sandbox and work with subject matter experts from DCS and Deloitte to enhance content and delivery. The role requires travel within Tennessee and a hybrid work setup, combining on-site and remote responsibilities.

Qualifications

• One year of experience in training delivery, adult education, or staff development.
• Proficiency in Microsoft Teams and other virtual training tools.
• Strong communication, facilitation, and organizational skills.
• Ability to work independently and collaboratively in a fast-paced, evolving training environment.
• Bachelor's Degree is required.

Responsibilities

• Deliver C-FIRST training to DCS employees, covering the range of C-FIRST application modules and tasks specific to varying roles within the system both in-person and virtually.
• Develop training materials for specialized tasks in C-FIRST.
• Generate data within the C-FIRST training sandbox for use in C-FIRST training.
• Collaborate with subject matter experts from the Department of Children’s Services and Deloitte to enhance training development and delivery.
• Provide web-based technical assistance to staff to facilitate system learning.
• Utilize Microsoft Teams and other digital platforms to conduct and support training sessions
• Collaborate with training team members and program leadership to ensure consistency and quality in training content and delivery
• Travel will be required within the State of TN.

Skills

Training delivery

Adult education

Facilitation

Communication

Organizational skills

Education

Bachelor's Degree

Tools

Microsoft Teams

Job description

Prospect Infosys Inc. is seeking a Training Specialist to deliver C-FIRST training to DCS employees, both in-person and virtually, and to develop training materials for specialized tasks in C-FIRST.

You will generate data in the C-FIRST sandbox and work with subject matter experts from DCS and Deloitte to enhance content and delivery. The role requires travel within Tennessee and a hybrid work setup, combining on-site and remote responsibilities.