Word And PowerPoint Consultant

COOLSOFT; Jackson (TN); Hybrid; USD 60,000 - 80,000; Full time

Job summary

COOLSOFT in Tennessee seeks three Training Officers to develop and deliver training on C-FIRST, Tennessee's Comprehensive Child Welfare Information System, to Department of Children's Services staff.

The roles require training delivery experience, familiarity with teaching computer systems, and strong facilitation skills. Positions are hybrid with travel within TN, including Memphis, Nashville, and Knoxville.

Qualifications

• One (1) year of experience in training delivery, adult education, or staff development
• Proficiency in Microsoft Teams and other virtual training tools
• Strong communication, facilitation, and organizational skills
• Ability to work independently and collaboratively in a fast-paced, evolving training environment
• Bachelor's Degree is required

Responsibilities

• Deliver C-FIRST training to DCS employees, in-person and virtually
• Develop training materials for specialized tasks in C-FIRST
• Generate data within the C-FIRST training sandbox for use in training
• Collaborate with subject matter experts from the Department of Children's Services and Deloitte
• Provide web-based technical assistance to staff to facilitate system learning
• Utilize Microsoft Teams and other digital platforms to conduct training sessions
• Collaborate with training team members and program leadership to ensure content quality
• Travel within Tennessee for in-person sessions

Skills

Bachelor's Degree

Microsoft Teams

Communication Skills

Word & PowerPoint

Education

Bachelor's Degree

Job description

Word And PowerPoint Consultant

(Jobs in Jackson, TN)

Requirement id 159224

Job title Consultant

Job location in Jackson, TN

Skills required Bachelors Degree, Microsoft Teams, Strong Communication Skills, Word And PowerPoint

Open Date 30-Sep-2026

Close Date

Job type Contract

Duration 12 Months

Compensation DOE

Status requirement ---

Job interview type ---

Client Info :TN DCS

Note:

*Position Location: Hybrid

Description:

Client is seeking three qualified and passionate individuals for the role of Training Officer. This position is responsible for developing and delivering training on C-FIRST, Tennessees Comprehensive Child Welfare Information System to DCS staff. The ideal candidate will have training experience in this system and a working knowledge of training computer systems as well as a strong background in training delivery. This position is hybrid located in Memphis, Nashville, and Knoxville.

Key Responsibilities:

• Deliver C-FIRST training to DCS employees, covering the range of C-FIRST application modules and tasks specific to varying roles within the system both in-person and virtually.
• Develop training materials for specialized tasks in C-FIRST.
• Generate data within the C-FIRST training sandbox for use in C-FIRST training.
• Collaborate with subject matter experts from the Department of Childrens Services and Deloitte to enhance training development and delivery.
• Provide web-based technical assistance to staff to facilitate system learning.
• Utilize Microsoft Teams and other digital platforms to conduct and support training sessions
• Collaborate with training team members and program leadership to ensure consistency and quality in training content and delivery
• Travel will be required within the State of TN.

Minimum Qualifications:

• One (1) year of experience in training delivery, adult education, or staff development
• Proficiency in Microsoft Teams and other virtual training tools
• Strong communication, facilitation, and organizational skills
• Ability to work independently and collaboratively in a fast-paced, evolving training environment
• Bachelors Degree is required

Preferred Qualifications:

• Experience delivering training in a government or human services setting
• Experience training computer systems

Work Conditions:

• Travel may be required for in-person training sessions
• Hybrid work environment with both remote and on-site responsibilities

EOE Protected Veterans/Disability