Busser / Runner - Condado Vanderbilt Hotel

The Condado Collection; San Juan (PR); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

401(k)

Employer Contribution to 401(k)

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Paid Holidays

Job summary

The Condado Collection is seeking a hospitality professional to join our dining team in Puerto Rico. You will welcome guests, support servers, and help maintain a welcoming, clean dining area in a fast-paced setting.

Requirements include full bilingual ability (English/Spanish), physical ability to lift up to 50 pounds, and flexible shifts including weekends. We offer benefits and a people-first culture across our luxury properties.

Qualifications

• Hospitality oriented and guest-focused.
• Ability to handle difficult situations with tact and composure.
• Capable of working quickly and efficiently under pressure.
• Physical ability to lift up to 50 pounds and move about the dining area.
• Able to stand and walk for extended periods during shifts.
• Flexibility to cover various shifts, including weekends and holidays.
• Solid food and beverage knowledge enhances service quality.
• Fully bilingual in English and Spanish, with strong communication skills.

Responsibilities

• Welcome and acknowledge guests per company standards.
• Anticipate and address guests' service needs; thank guests sincerely.
• Maintain cleanliness and order in dining areas; support servers and kitchen.
• Clear and reset tables promptly to ensure efficient turnover.
• Deliver food and beverages from kitchen to dining areas; assist with guest requests.
• Ensure supplies (utensils, napkins, condiments) are stocked and readily available.
• Perform regular cleaning tasks: wipe tables, chairs, sweep/mop floors.
• Assist kitchen staff with running food orders and keeping areas clean.
• Communicate replenishment needs to management; report shortages.
• Close and secure items and storage areas at shift end; complete closing duties.
• Prepare daily purchasing list to maintain inventory as directed by manager.
• Follow safety and security policies; report accidents or unsafe conditions.
• Develop positive working relationships with teammates to reach goals.
• Maintain clean and professional appearance; protect confidential information.
• Adhere to quality standards; perform other duties as assigned.

Skills

Hospitality oriented

Handle difficult situations

Work quickly under pressure

Lift up to 50 pounds

Stand/walk for long periods

Flexible shifts incl. weekends

Food and beverage knowledge

Bilingual English/Spanish

Job description

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

Key Responsibilities

• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.


• Responsible for maintaining cleanliness and orderliness in the dining areas while supporting the wait staff and kitchen team to deliver exceptional service to our guests.


• Clearing and resetting tables promptly to ensure efficient turnover and cleanliness.


• Supporting servers by delivering food and beverages from the kitchen to the dining areas and assisting with any additional requests from guests.


• Ensuring all necessary supplies such as utensils, napkins, and condiments are stocked and readily available for guests and staff.


• Performing regular cleaning tasks in the dining areas, including wiping down tables, chairs, and other surfaces, as well as sweeping and mopping floors.


• Helping kitchen staff with tasks such as running food orders, organizing dishware, and maintaining cleanliness in the kitchen area.


• Anticipate and communicate replenishment needs.


• At the end of every closing shift secure all items and storage areas.


• Complete closing duties.


• Prepare daily purchasing list to maintain a healthy inventory level as directed by the manager.


• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the supervisor; and complete safety training and certifications.


• Develop and maintain positive working relationships with others, support team to reach common goals.


• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information.


• Ensure adherence to quality expectations and standards.


• Perform other reasonable job duties as requested by supervisors.

Qualifications

• Hospitality oriented


• Able to handle difficult situations effectively.


• Able to work quickly and efficiently, especially under pressure.


• Must be able to lift up to 50 pounds.


• Able to stand and walk for extended periods of time.


• Flexibility to work various shifts, including weekends and holidays.


• Technical food and beverage knowledge and expertise.


• Fully bilingual ( English and Spanish)

Benefits

• 401(k)


• Employer Contribution to 401(k)


• Health Insurance


• Vision Insurance


• Dental Insurance


• Life Insurance


• Paid Holidays

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.