Business Systems Analyst - Payroll & UKG Pro

Willow Valley Communities; Willow Street (PA); On-site; USD 76,000 - 88,000; Full time

Benefits offered by this job

Medical benefits

401K program

Weekly pay

Tuition reimbursement

Career growth

Job summary

Willow Valley Communities is seeking a detail-oriented Business Systems Analyst to join our IT team at the Corporate Office in Willow Street, PA. The role focuses on supporting ERP, EHR, HCM, CRM, and POS systems, with emphasis on payroll and benefits workflows, reporting, and automation.

Ideal candidates bring 3-5 years in a similar role, strong communication, and hands-on experience with UKG Pro WFM/UKG systems, analytics via Power BI, and UAT/regression testing.

Qualifications

• Bachelor's degree required.
• 3-5 years of experience as a Business Systems Analyst or related role.
• Experience with ERP, EHR, HCM, CRM, and POS systems.
• Familiarity with Jira or similar PM tools.
• Working knowledge of Agile methodologies.
• Experience with SQL and custom report creation.
• Experience writing user guides, project documents, and test plans.
• Experience performing UAT and regression testing.

Responsibilities

• Provide day-to-day support for business systems (ERP, EHR, HCM, CRM, POS).
• Collaborate with departments on system upgrades, enhancements and new implementations.
• Create and maintain project and system documentation and training resources.
• Develop reports and analytics using Power BI.
• Identify and implement automation opportunities across processes.
• Support IT on enterprise technology projects from planning to implementation.
• Assist with UAT, regression testing and system validation.

Skills

Analytical thinking

Communication

Team collaboration

Education

Bachelor's degree

Tools

Jira

Power BI

SQL

Job description

Willow Valley Communities is seeking a detail-oriented Business Systems Analyst to join our IT team at the Corporate Office in Willow Street, PA. The role focuses on supporting ERP, EHR, HCM, CRM, and POS systems, with emphasis on payroll and benefits workflows, reporting, and automation.

Ideal candidates bring 3-5 years in a similar role, strong communication, and hands-on experience with UKG Pro WFM/UKG systems, analytics via Power BI, and UAT/regression testing.