Business Systems Analyst II

Jobtailor; Oklahoma; On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking a Business Systems Analyst II to support enterprise applications, analyze business and system issues, document requirements, and assist with system configuration. You will work with business users and IT to translate needs into documented requirements and participate in project execution.

The role involves documenting current and future-state processes, identifying gaps, and supporting testing and data validation.

Qualifications

• Bachelor’s or Associate degree in Information Systems, MIS, Business, Computer Science, or related field; equivalent demonstrated experience may be considered.
• 3–5 years in business systems, application support, business analysis, or related IT roles.
• General knowledge of database development and management, preferably Microsoft SQL.
• General understanding of enterprise applications hosted on internal or enterprise infrastructure.
• Ability to work with users and IT team members across levels, functions, and locations.
• Demonstrated expertise of Microsoft Dynamics 365 Finance & Operations (D365 F&O) with extensive experience supporting and optimizing business processes within Manufacturing, Supply Chain, and Warehouse Operations.
• Advanced knowledge of Master Planning, Production Control and Production Planning, Inventory Management and Advanced Warehouse Management (WMS).

Responsibilities

• Analyze business and system issues and document requirements for enterprise applications.
• Collaborate with business users, functional leads, and IT to translate needs into documented requirements.
• Document current-state and future-state processes, gaps, enhancements, test scenarios, and UAT criteria.
• Provide day-to-day application support including incident resolution and system administration.
• Communicate system status, maintenance, downtime, and changes to customers.
• Participate in project execution, testing, data validation, and post-go-live stabilization.

Skills

Business Analysis

Application Support

Data Validation

Test Scenario Development

User Acceptance Testing

System Configuration

Incident Resolution

Production Planning

Master Planning

Communication

Collaboration

Problem-Solving

Interpersonal Skills

Education

Bachelor’s or Associate degree in Information Systems, MIS, Business, Computer Science

Tools

Microsoft SQL

Warehouse Management Systems

Enterprise Applications

Job description

• The Business Systems Analyst II is responsible for supporting assigned enterprise applications, analyzing business and system issues, documenting requirements, assisting with system configuration, and participating in project execution.
• Work with business users, key users, functional leads, and IT team members to understand business needs and translate them into documented business, functional, and system requirements.
• Assist with documenting current-state and future-state business processes, business/system gaps, requested enhancements, test scenarios, and user acceptance criteria.
• Provide day-to-day application support for assigned technology solutions, including incident resolution, problem analysis, service restoration, and general system administration.
• Communicate with customers regarding system status, scheduled maintenance, downtime, service interruptions, and system changes.
• Participate in project execution and implementation activities as assigned by IT management, including testing, issue tracking, data validation, user documentation, implementation support, and post-go-live stabilization.

Requirements

• Bachelor’s or Associate degree in Information Systems, Management Information Systems, Business, Computer Science, or related field; equivalent demonstrated experience may be considered.
• Typical experience: 3–5 years in business systems, application support, business analysis, or related IT roles.
• General knowledge of database development and management, preferably Microsoft SQL.
• General understanding of enterprise applications hosted on internal or enterprise infrastructure.
• Ability to work with users and IT team members across levels, functions, and locations.
• Demonstrated expertise of Microsoft Dynamics 365 Finance & Operations (D365 F&O) with extensive experience supporting and optimizing business processes within Manufacturing, Supply Chain, and Warehouse Operations.
• Advanced knowledge of Master Planning, Production Control and Production Planning, Inventory Management and Advanced Warehouse Management (WMS).

Core Competencies

Demonstrates expertise in Microsoft Dynamics 365 Finance & Operations, with a strong focus on supporting and optimizing business processes in Manufacturing, Supply Chain, and Warehouse Operations. Proficient in analyzing business needs, documenting requirements, and providing application support for enterprise applications.

Highest-signal resume keywords

• Microsoft Dynamics 365 Finance & Operations
• Business Analysis
• Application Support
• Database Development and Management
• Master Planning

ATS Optimization Keywords

Hard Skills

• Business Process Documentation
• System Configuration
• Incident Resolution
• Problem Analysis
• Data Validation
• User Acceptance Testing
• Test Scenario Development
• Service Restoration
• General System Administration
• Production Planning

Soft Skills

• Communication
• Collaboration
• Problem-Solving
• Interpersonal Skills

Industry Keywords

• Manufacturing
• Supply Chain
• Warehouse Operations
• Business Systems
• IT Roles

Tools & Technologies

• Microsoft SQL
• Enterprise Applications
• Warehouse Management Systems