Business Systems Analyst 2

V R Della Infotech Inc; California (MO); On-site; USD 83,000 - 124,000; Full time

Job summary

Intuitive Surgical is seeking a Collaboration Success Engineer in Sunnyvale to partner with customers, drive adoption of SharePoint and Smartsheet, and lead migrations from Box to SharePoint within the Microsoft 365 ecosystem.

You will be customer-facing ~90% of the time, facilitate workshops, translate needs into practical solutions, and help clients maximize value from collaboration platforms across multiple tools.

Qualifications

• 3–6 years of experience in SharePoint, Microsoft 365, collaboration technologies, customer success, consulting, or a related field.
• Experience gathering business requirements and translating them into practical technology solutions.
• Experience supporting or participating in content migration, collaboration, or digital workplace initiatives.
• Strong presentation, facilitation, and stakeholder engagement skills.

Responsibilities

• Lead discovery sessions, solution design, and customer-facing workshops.
• Guide Box-to-SharePoint migrations and platform adoption initiatives.
• Provide customer consulting across SharePoint, Smartsheet, and related tools.

Skills

SharePoint

Smartsheet

Tools

SharePoint

Smartsheet

Job description

Description:

IMPORTANT: Suppliers should not submit workers whose physical residence is within the following states due to Intuitive tax and operating entity structure: Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, and Tennessee. Please interpret this as Intuitive policy to which all suppliers are required to comply.

*Important Notes to supplier: * (US)

• Sub-vending not allowed
• Worker need to be on your direct W2.
• Need to do a proper-pre technical screening.
• Need to have recruiter screening summary on top of resume.
• Including Skill matrix and Writeup from worker on these skills is a plus.
• All past projects should have Durations and locations.
• Current location must be mentioned on the resume.

• Actual Title of the role: Collaboration Success Engineer
• Duration: 6+ Months
• Contract/possibility for conversions: yes
• Max BR: BR/hr.
• Onsite/Hybrid/Remote: onsite 3 days Sunnyvale
• Only Locals/Nonlocals can be submitted: Only locals
• Mode of interview: zoom video, in person
• No of rounds of interview: 2-3

Top Skills:

• Sharepoint
• Smartsheet

Detailed Job description:

• The Collaboration Success Engineer is a highly customer-facing technology consultant within the Collaboration Success Team. This role partners directly with internal customers to help build solutions with, adopt, and maximize value from our collaboration technologies, with a primary focus on SharePoint and Smartsheet. The engineer works independently to assess business needs, recommend solutions, support the migration from Box to SharePoint, and drive successful adoption of collaboration platforms including Smartsheet and Asana.
• This role is ideal for someone who combines strong technical knowledge with exceptional customer engagement skills. Approximately 90% of the role is customer-facing and requires confidence presenting to groups, facilitating workshops, and guiding stakeholders through technology decisions/solutions.
• SharePoint is the role s primary technical focus. The Lead SharePoint Engineer will guide internal customers through SharePoint solution design, information architecture, governance, adoption, and migration from Box to SharePoint and OneDrive. The role will help customers determine where content belongs, how information should be structured, how access should be managed, and how SharePoint should work with the broader Microsoft 365 ecosystem.
• Approximately 45% of the role will focus on Smartsheet solutioning and customer consulting, including business-process discovery, workflow design, automation, reporting, dashboards, implementation, adoption, and optimization. The role will also advise and support customers using other collaboration and work-management technologies, including Asana.
• This is not a traditional back-end SharePoint administration role. Approximately 90% of the positions are customer-facing and requires a strong consulting presence, excellent facilitation and presentation skills, sound business judgment, and the ability to translate complex needs into practical, scalable solutions. The successful candidate will combine engineering depth with customer success, change leadership, and executive communication.

Experience Requirements:

• 3 6 years of experience in SharePoint, Microsoft 365, collaboration technologies, customer success, consulting, or a related field.
• Experience gathering business requirements and translating them into practical technology solutions.
• Experience supporting or participating in content migration, collaboration, or digital workplace initiatives.
• Strong presentation, facilitation, and stakeholder engagement skills.
• Demonstrated ability to work independently and manage multiple customer engagements simultaneously

Needs to be able to autonomously

• Facilitate discovery sessions
• Contribute to solution standards and best practices
• Share knowledge and collaborate with team members
• Serve as a trusted SharePoint and Smartsheet consultant

What Success Looks Like

• Independently manages a portfolio of customer engagements from discovery through adoption.
• Builds trusted relationships with business stakeholders and becomes a go-to advisor for collaboration solutions.
• Successfully guides teams through Box-to-SharePoint migrations and platform adoption initiatives.
• Delivers measurable improvements in user adoption, process efficiency, and customer satisfaction.
• Consistently receives positive feedback for communication, consulting skills, and solution recommendations.

Ideal Candidate Profile

We are looking for someone who is:

• Naturally curious and customer focused.
• Comfortable leading workshops, presentations, and stakeholder discussions.
• Able to simplify complex technology concepts for non-technical audiences.
• Self-directed and capable of managing work with minimal supervision.
• Passionate about helping customers achieve better business outcomes through technology.
• Excited to work across multiple collaboration platforms rather than focusing on a single technology stack.

Enable Skills-Based Hiring No Job Posting Type

Additional Details

• Pre-identified worker (First Name, Last Name) & Supplier Name : (No Value)
• Job Posting Type : Agency Recruited Worker Required
• Shift : Regular Shift
• Worker Legal Name (For Manager Sourced Only) : (No Value)