Business Solutions Pro - SMB Enterprise Accounts

Apple, Inc.; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Apple Retail is seeking a Business Pro who will develop and grow relationships with high-potential business customers, delivering an only-at-Apple experience. You’ll help businesses discover how Apple and third-party products can enhance operations, and mentor the team on business customer needs.

You will strategize, forecast, and manage accounts using CRM tools, collaborate with cross-functional partners, and contribute to an inclusive environment that reflects Apple’s commitment to diversity.

Qualifications

• ,Retail or sales experience with proven customer outcomes.
• Extensive business solutions experience with Apple products and services.
• Excellent verbal and written communication skills.

Responsibilities

• Establish and engage business customers by showcasing Apple technology.
• Proactively provide customer service to Business customers and uncover needs.
• Serve as the go-to expert on business solutions and mentor teammates.
• Collaborate in sessions, briefings, and events to tailor offerings.
• Forecast business performance using CRM and pipeline management.

Skills

Retail sales experience

Business solutions expertise

Apple product knowledge

CRM software proficiency

Communication skills

Tools

CRM software

Sales tools

Job description

Apple Retail is seeking a Business Pro who will develop and grow relationships with high-potential business customers, delivering an only-at-Apple experience. You’ll help businesses discover how Apple and third-party products can enhance operations, and mentor the team on business customer needs.

You will strategize, forecast, and manage accounts using CRM tools, collaborate with cross-functional partners, and contribute to an inclusive environment that reflects Apple’s commitment to diversity.