Business Solutions Advocate

Apple; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical and dental coverage

Employee stock purchase plan

Discretionary bonuses or commissions

Relocation assistance

Job summary

Apple Store is seeking a Business Expert to connect business professionals with Apple solutions and services. You will meet business customers, learn their needs, and generate leads through in-store events and calls.

You will collaborate with the Business Team to tailor proposals, craft solutions for complex needs, and present the full range of Apple sales support options. A passion for helping businesses succeed and strong communication skills are essential.

Qualifications

• Knowledge of how businesses use technology and what Apple solutions can offer them.
• Comfort using the phone to interact with customers and to position business solutions.
• Ability to facilitate business experiences through in-store briefings, workshops, and events.
• Contribute to an inclusive environment through respecting differences and curiosity to learn.
• Demonstrate Apple’s values of inclusion and diversity in daily activities.
• At least one year of experience selling in the business market.
• Comfort developing qualified leads by phone.
• Strong people and presentation skills, and excellent written and verbal communication.

Responsibilities

• Introduce Apple solutions, technology, and services to business customers.
• Spend time on the sales floor meeting first-time and current business customers and learning their needs.
• Generate new leads and build relationships, connecting over the phone or through in-store workshops and events.
• Discover customer needs through briefings and work with the Business Team to prepare and present proposals.
• For complex needs, collaborate with the entire Business Team to craft ideal solutions.
• Inform and offer customers the complete suite of sales support options.

Skills

Business tech knowledge

Phone communication

In-store workshops

Inclusive environment

B2B sales experience (1+ year)

Lead generation by phone

Presentation skills

Verbal and written communication

Job description

Apple Store is seeking a Business Expert to connect business professionals with Apple solutions and services. You will meet business customers, learn their needs, and generate leads through in-store events and calls.

You will collaborate with the Business Team to tailor proposals, craft solutions for complex needs, and present the full range of Apple sales support options. A passion for helping businesses succeed and strong communication skills are essential.