Business Services Support Specialist

Community Choice Credit Union

Blackman Charter Township (MI)

On-site

USD 42,000 - 60,000

Full time

14 days+

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Job summary

Community Choice Credit Union in Farmington Hills, MI is seeking a Business Support Specialist to assist with opening and servicing business accounts, review documents, and support specialized products. You will handle member inquiries by phone and email with timely follow-up, and collaborate with internal teams to resolve needs while maintaining accuracy and compliance.

Ideal candidates bring knowledge of financial services, strong communication, attention to detail, and the ability to manage

Qualifications

Knowledge of financial services and business accounts.
Understanding of credit union products, services, and regulations.
Strong customer service, communication, and relationship-building skills.
Ability to manage multiple priorities and work independently or with others.

Responsibilities

Support onboarding and ongoing servicing of business accounts.
Review applications and required business documentation for accuracy and completeness.
Assist members by phone and email with timely follow-up.
Recommend products and services that support each member’s business needs.
Assist with risk reviews for ACH, wire, and remote deposit capture services.
Review account fees, maintain reports and pipelines, and keep procedures current.
Partner with internal teams and external service providers to resolve member needs efficiently.