Business Services Lead: Employer Relations & Job Placement

Engineering Design Systems, Inc; Pennsylvania; On-site; USD 37,200 - 62,000; Full time

Job summary

Engineering Design Systems, Inc. seeks a Business Services Manager in the Lehigh Valley to oversee recruitment and job fulfillment, build strong employer relationships, and coordinate services across PA CareerLink programs.

You will supervise the BEST team, liaise with employers, and drive workforce solutions aligned with local needs. You will also collaborate with the Apprenticeship Office to develop programs, manage billing for training services, and lead hiring events, ensuring high-quality

Qualifications

• Experience leading workforce services or similar teams.
• Ability to build and maintain employer relationships.
• Familiarity with job matching systems and training programs.
• Experience in invoicing and budgeting for workforce programs.

Responsibilities

• Oversee the BEST team to ensure timely recruitment and job fulfillment.
• Supervise and coordinate Business Services staff and recruiters.
• Build and maintain relations with Lehigh Valley employers and Workforce Board.
• Conduct employer visits to promote PA CareerLink services and train on the job matching system.
• Create and maintain employer information in CWDS and other systems.
• Work with ATO to develop apprenticeship programs and track OJT contracts.
• Manage invoices for OJT, Subsidized Employment, IWT, and Apprenticeships.
• Coordinate hiring events and sector-driven job fairs.
• Provide labor market information to PA CareerLink partners.

Skills

Recruitment coordination

Employer outreach

Job matching

Training coordination

Customer service

Tools

CWDS

Skilldex

Job Task Analysis (JTA)

Job description

Engineering Design Systems, Inc. seeks a Business Services Manager in the Lehigh Valley to oversee recruitment and job fulfillment, build strong employer relationships, and coordinate services across PA CareerLink programs.

You will supervise the BEST team, liaise with employers, and drive workforce solutions aligned with local needs. You will also collaborate with the Apprenticeship Office to develop programs, manage billing for training services, and lead hiring events, ensuring high-quality