Business Services & Employer Relations Lead

External; Scranton (Lackawanna County); On-site; USD 40,000 - 60,000; Full time

Job summary

EDSI in Lackawanna County (CareerLink) seeks a proactive Business Services Specialist to provide employer-focused services, schedule meetings, and introduce CareerLink resources to local businesses.

You will build a network of business leads, maintain relationships with chambers and economic groups, train employers on the job order system, and coordinate outreach materials and job fairs.

Qualifications

• Bachelor’s degree with marketing, sales and customer service experience.
• Ability to make presentations to large groups.
• Knowledge of Microsoft Office programs.

Responsibilities

• Provide business-focused services through employer contact and feedback
• Contact employers by phone, referral or in person to schedule face-to-face meetings
• Introduce employer to CareerLink services and available training programs During initial employer visit
• Develop a network for potential business leads
• Act as an ambassador and concierge to the business community, developing and maintaining relationships with Chambers of Commerce, Economic Development and other business-oriented groups
• Develop and distribute electronic and paper outreach materials in collaboration with the CareerLink Site Supervisor and CareerLink partners, according to Lackawanna County WDB policies
• Generate new and recurring job openings, including those created by serving the incumbent workforce
• Support employers in the use of CWDS and assist with solutions to other needs
• Identify employer positions listed on the regional target list
• Train employers to use the job order system and explain how to input job orders
• Meet with Subject Matter Experts to build Job Task Analyses (JTA)
• Utilize Skilldex to complete JTAs
• Enter all employer information and employer contacts into appropriate systems and monitor employer activities
• Interface with other employer company departments and employees
• Provide target estimates or goals and periodic progress reports
• Represent EDSI at conferences, meetings and targeted social functions as required
• Meet performance criteria on a weekly, monthly and annual basis
• Coordinate and provide support to partners within the CareerLink
• Set up, attend and assist at job fairs
• Supervise Business Service Representatives and implement recruiting processes and initiatives

Skills

Marketing experience

Sales experience

Customer service experience

Presentation skills

Education

Bachelor’s degree in Marketing or related

Tools

Microsoft Office

Job description

EDSI in Lackawanna County (CareerLink) seeks a proactive Business Services Specialist to provide employer-focused services, schedule meetings, and introduce CareerLink resources to local businesses.

You will build a network of business leads, maintain relationships with chambers and economic groups, train employers on the job order system, and coordinate outreach materials and job fairs.