Business Services Coordinator

CBRE Group, Inc.; Alpharetta (GA); On-site; USD 50,000 - 80,000; Full time

Job summary

CBRE Group, Inc. is seeking a Business Services Coordinator to provide routine day-to-day support across Property Tax Assessments, Tracking Appeal Deadlines, Invoicing, Contract Administration, and Forecasting.

You will manage parcel research, data accuracy, and client communications. You will onboard and maintain client portfolios, assist with contracts, review customer agreements, and respond promptly to requests while sustaining strong relationships.

Qualifications

• Experience with property tax processes and client communications.
• Strong data accuracy and parcel research skills.
• Ability to manage multiple client portfolios and deadlines.
• Excellent written and verbal communication for client interactions.

Responsibilities

• Coordinate timely entry, processing of property tax assessments and appeal deadlines.
• Track status of appeals and ensure filing as directed by jurisdictional handlers.
• Process invoices for billable events.
• Assist in maintaining accurate data in the system of record.
• Onboard, update, and verify all new and current client portfolios.
• Assist with creating new client contracts and reviewing customer agreements.
• Respond promptly to customer requests and maintain good client relationships.
• Collaborate with team to meet customer deadlines and requirements.
• Perform other duties as assigned.

Skills

Data entry

Client portfolio management

Attention to detail

Communication with clients

Job description

About The Role:

• As a CBRE Business Services Coordinator, you will provide routine day-to-day business support to multiple lines of business including Property Tax Assessments, Tracking Appeal Deadlines, Invoicing, Contract Administration, Property Tax Forecasting, and Transaction Processing. You'll be responsible for parcel research, accuracy of data, tracking the status of filed appeals, ensuring client portfolio completeness, and assisting with client requests and communications.

What You'll Do:

• Coordinate the timely entry, procuring and processing of all property tax assessments and related appeal deadlines.
• Ensure that appeals are filed upon direction from the jurisdictional handlers and then track the status of said appeals throughout their life cycle.
• Process invoices for billable events.
• Assist in maintaining accurate data in the system of record.
• Responsible for onboarding, updating, and verifying all new and current client portfolios.
• Assist with the creation of new client contracts.
• Review and understand customer agreements for client specific needs.
• Respond in a timely manner to customer requests and maintain good client relationships.
• Collaborate with team to meet customer deadlines and requirements.
• Other duties as assigned.