Business Services Coordinator

CBRE; Alpharetta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

CBRE in Alpharetta, GA is seeking a Business Services Coordinator to provide routine day-to-day support across multiple lines of business including property tax assessments, tracking deadlines, invoicing, contract administration, and forecasting.

You will research parcels, ensure data accuracy, maintain client portfolios, onboard new clients, and respond to requests while building strong relationships with colleagues and clients.

Qualifications

• High school diploma or GED with a minimum of two years of related experience and/or training.
• Ability to comprehend instructions, write routine reports and correspondence, and respond to inquiries from clients and colleagues.
• Basic knowledge of financial terms and principles; ability to calculate simple figures such as percentages.
• Intermediate skills with Microsoft Office Suite (Word, Excel, Outlook).
• Knowledge of financial software systems is a plus.

Responsibilities

• Coordinate entry, processing, and tracking of property tax assessments and related appeal deadlines.
• Track status of filed appeals and ensure timely filing as directed.
• Process invoices for billable events.
• Maintain accurate data in the system of record.
• Onboard, update, and verify client portfolios; assist in creating new client contracts.
• Review customer agreements for client needs and respond to requests to maintain relationships.
• Collaborate with team to meet deadlines and requirements.
• Perform other duties as assigned.

Skills

Microsoft Office Suite

Financial software systems

Education

High school diploma or GED

Tools

Financial software systems

Job description

As a CBRE Business Services Coordinator, you will provide routine day-to-day business support to multiple lines of business including Property Tax Assessments, Tracking Appeal Deadlines, Invoicing, Contract Administration, Property Tax Forecasting, and Transaction Processing. You'll be responsible for parcel research, accuracy of data, tracking the status of filed appeals, ensuring client portfolio completeness, and assisting with client requests and communications.

About The Role

As a CBRE Business Services Coordinator, you will provide routine day-to-day business support to multiple lines of business including Property Tax Assessments, Tracking Appeal Deadlines, Invoicing, Contract Administration, Property Tax Forecasting, and Transaction Processing. You'll be responsible for parcel research, accuracy of data, tracking the status of filed appeals, ensuring client portfolio completeness, and assisting with client requests and communications.

What You’ll Do

• Coordinate the timely entry, procuring and processing of all property tax assessments and related appeal deadlines.
• Ensure that appeals are filed upon direction from the jurisdictional handlers and then track the status of said appeals throughout their life cycle.
• Process invoices for billable events.
• Assist in maintaining accurate data in the system of record.
• Responsible for onboarding, updating, and verifying all new and current client portfolios.
• Assist with the creation of new client contracts.
• Review and understand customer agreements for client specific needs.
• Respond in a timely manner to customer requests and maintain good client relationships.
• Collaborate with team to meet customer deadlines and requirements.
• Other duties as assigned.

What You’ll Need

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High school diploma or general education degree (GED) with a minimum of two years of related experience and/or training.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
• Basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
• Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
• Intermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc.
• Knowledge of Financial software systems ideal.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Applicant AI Use Disclosure

We value human interaction to understand each candidate’s unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).