Business Program Manager

Guesty; United States; Remote; USD 110,000 - 140,000; Full time

Job summary

Guesty is a global hospitality tech platform seeking a proactive Business Program Manager to drive adoption and revenue growth of premium products. You will work with existing customers to identify upsell opportunities and maximize the value of Guesty Agent Hub, PriceOptimizer, GuestyProtect, GuestyPay, and other premium solutions.

You will manage the sales process from initial engagement through product demonstrations and closing.

Job description

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We're a fast-growing global startup that's transforming how the industry works - from guest experience to business growth.

With a powerful suite of features and integrations with 150+ industry partners - including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more - Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.

We're proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.

If you're looking to grow your career in a dynamic, global, and impact-driven environment, we'd love to hear from you.

We are looking for a proactive, commercially driven Business Program Manager to join our team and play a key role in driving the adoption and revenue growth of Guesty's premium products and add-on solutions.

As a product-aligned sales expert, you will work closely with existing Guesty customers to identify opportunities to grow their businesses and maximise the value of Guesty's ecosystem. A key focus of this role will be driving the commercial adoption of Guesty Agent Hub, alongside other strategic products and upsell opportunities, including Guesty PriceOptimizer, GuestyProtect, GuestyPay and other premium solutions.

You will be responsible for generating demand, educating customers, identifying upselling opportunities, and managing the sales process from initial engagement through product demonstrations and closing. This includes a combination of proactive outbound activities, inbound lead management, one-on-one consultations, group demos, webinars, and targeted campaigns.

Working closely with Sales, Customer Success, Marketing, and Product teams, you will help customers maximize the value of Guesty's solutions while directly contributing to the company's expansion revenue.