Accounting Technical Program Manager

Guesty; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

Guesty is seeking an Accounting Technical Program Manager to act as the SME for the Guesty Accounting Module, guiding Enterprise and Strategic customers through complex accounting workflows, owner statements, and critical end-of-month processes.

In this role you will drive proactive product adoption, analyze client workflows with the CSM team, and collaborate with Product and Engineering to shape the product roadmap while enabling ongoing best practices within the TPM group.

Qualifications

• Experience as a Technical Program Manager in accounting or finance domains.
• Strong understanding of accounting workflows, close processes, and owner statements.
• Ability to partner with Enterprise customers and cross-functional teams.

Responsibilities

• Serve as SME for Guesty Accounting Module and key technical/financial partner to Enterprise customers.
• Drive proactive product adoption and address adoption gaps with CS and Product teams.
• Lead complex accounting escalations and enable the TPM team with best practices and new features.
• Collaborate with Engineering to shape the product roadmap based on customer feedback.

Skills

Accounting domain knowledge

Technical Program Management

Financial systems

Client engagement

Education

Bachelor's degree in accounting or related field

Tools

ERP systems

SQL basics

Data analytics tools

Job description

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth.

With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo,Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.

We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.

If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you.

We are looking for a Accounting Technical Program Manager to join our team. This role is open to candidates based remotely in Canada or the United States. Candidates located in the New York area will follow a hybrid schedule, with an expectation to work from our New York office two days per week.

As a Technical Program Manager (TPM) specializing in Accounting, you will serve as the dedicated Subject Matter Expert (SME) for the Guesty Accounting Module. In this role, you will act as a key technical and financial partner to our Enterprise and Strategic customers, guiding them through complex accounting workflows, owner statements, and critical end-of-month financial processes.

Beyond enterprise support, you will drive proactive product adoption, ensuring clients achieve the financial optimization necessary for long-term retention and expansion. You will work in close strategic partnership with the Customer Success Management (CSM) team to analyze client workflows, identify adoption gaps, and safeguard account health.

Internally, you will serve as the definitive "Voice of the Customer" to our Product and Engineering teams—advocating for enterprise financial needs to shape our product roadmap. Additionally, you will be the backbone of accounting expertise for the broader TPM team, handling advanced accounting escalations and driving ongoing team enablement on best practices and new features.