Professional Services Project Manager

Guesty; United States; Remote; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Guesty is seeking a Professional Services Project Manager to join our team. You will lead onboarding and implementation projects for enterprise customers, ensuring timely delivery and alignment with business goals.

The role requires close collaboration with product, engineering, and consulting teams to maintain a structured onboarding experience. You will manage communications with customers and internal stakeholders, drive project governance, and help scale our services across North America as

Qualifikationen

• Experience leading professional services projects for software platforms.
• Strong stakeholder management across customers and internal teams.
• Excellent communication and governance throughout onboarding lifecycle.

Aufgaben

• Lead onboarding and implementation projects for enterprise customers.
• Ensure on-time delivery within defined scope, budget and quality.
• Coordinate with cross-functional teams including product, engineering, and support.

Kenntnisse

Project management

Stakeholder management

Onboarding

Ausbildung

Bachelor's degree

Jobbeschreibung

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We're a fast-growing global startup that's transforming how the industry works - from guest experience to business growth.

With a powerful suite of features and integrations with 150+ industry partners - including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more - Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.

We're proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.

If you're looking to grow your career in a dynamic, global, and impact-driven environment, we'd love to hear from you.

We are looking for a Professional Services Project Manager to join our EMEA team!

As a Project Manager on the Professional Services team, you will be responsible for leading the successful delivery of onboarding and implementation projects for our strategic and enterprise customers in North America. This role is key in ensuring projects are delivered on time, within scope, and with high quality, while maintaining exceptional communication with both internal and external stakeholders. You'll collaborate closely with professional services consultants, product, and technical teams to ensure a structured, well-governed onboarding experience that aligns with customer expectations and business goals.