Business Professional - Admin Assistant

Dawar Consulting; Austin (TX); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Sick Leave

401K

Job summary

Dawar Consulting's client, a world leader in semiconductors, seeks an Admin Assistant based in Milpitas, CA to support Sales and Service operations, quotations, POs, and revenue activities.

The role emphasizes client interaction, accurate documentation, and collaboration with cross‑functional teams. Proficiency in SAP CRM or similar systems, and strong communication are essential for success in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent work experience in business-related field.
• 2+ years in administrative support, sales support, or customer operations.
• Experience with quotations, POs, billing, and revenue collection.
• Strong written and verbal communication; customer-facing skills.

Responsibilities

• Provide administrative support to Sales, Service, and Operations teams.
• Serve as primary contact for customers via phone and email.
• Prepare quotations, purchase orders, and sales documentation accurately.
• Coordinate with internal departments to support service sales.
• Maintain customer records and revenue-related information in SAP CRM.
• Assist with billing, invoicing, and revenue reporting for periodic objectives.
• Generate reports and analyze service/sales data for management.
• Document equipment issues and coordinate timely resolutions.
• Support month-, quarter-, and year-end activities.

Skills

Administrative support

Customer service

Quotations

Purchase orders

Billing

CRM systems

MS Excel

Education

Bachelor's degree in Business Administration

Tools

SAP CRM

Job description

Austin, United States | Posted on 07/17/2026

Our client, a world leader in semiconductors, is looking for a “Admin Assistant” based out of Milpitas, CA.

Job Duration: Long-Term Contract (Possibility Of Extension)

Rate: $26/hr on W2

Company Benefits: Medical, Dental, Vision, Paid Sick Leave, 401K

We are seeking a highly organized and customer-focused Business Professional – Administrative Assistant I to provide administrative and operational support to our Sales and Service organization. In this role, you will work closely with customers, sales teams, and cross-functional departments to support quotations, purchase orders, revenue collection, customer account management, and service operations. The ideal candidate is detail-oriented, possesses excellent communication skills, and has experience working with SAP/CRM systems in a fast-paced business environment.

Key Responsibilities

• Provide administrative support to Sales, Service, and Operations teams to ensure efficient day-to-day business operations.
• Serve as a primary point of contact for customers, responding to inquiries via phone and email while maintaining strong customer relationships.
• Prepare and process customer quotations, purchase orders (POs), and sales documentation accurately and in a timely manner.
• Coordinate with internal departments to support maintenance service sales and ensure customer requirements are met.
• Maintain accurate customer records, installed base information, and service activities within SAP CRM or other CRM systems.
• Track and support revenue collection activities while ensuring compliance with SOX (Sarbanes-Oxley) business processes.
• Assist with billing, invoicing, contract administration, and revenue reporting to support quarterly and annual business objectives.
• Generate reports, analyze service and sales data, and provide updates to management.
• Document customer equipment issues and coordinate with appropriate teams to facilitate timely resolution.
• Support peak business periods, including month-end, quarter-end, and year-end activities.
• Ensure all administrative documentation is complete, accurate, and maintained according to company policies.
• Perform additional administrative and operational duties as assigned.

Required Qualifications

• Bachelor's degree in Business Administration, Management, or a related field, or equivalent work experience.
• Minimum of 2 years of experience in administrative support, sales support, customer service, or business operations.
• Experience preparing quotations, processing purchase orders, billing, and revenue collection.
• Strong customer service and relationship management skills.
• Excellent verbal and written communication skills.
• Strong organizational, multitasking, and time management abilities.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.

Preferred Qualifications

• Experience using SAP CRM, SAP ERP, or other CRM platforms.
• Knowledge of SOX compliance and business process controls.
• Experience supporting service operations or maintenance organizations.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Experience preparing reports and supporting business analytics.