Business Process Systems Analyst for CIS Applications

Enbridge Inc.; Gastonia (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Enbridge Inc. is seeking an IT professional to maintain configurations for CIS-related applications and support reporting through SQL data requests. The role involves analyzing simple business problems, prioritizing enhancements, and performing testing to ensure reliable operations.

You will participate in on-call rotations, coordinate improvements with stakeholders, and prepare clear communications on solutions and impacts. Office-based role in Gastonia, North Carolina.

Qualifications

• Related university degree or technical diploma with limited experience OR a combination of related certification and a minimum of five years directly related experience.
• Proficient to advanced knowledge of office software; company databases; operating procedures; and office communications technology.
• Basic understanding of business systems and ability to analyze processes and recommend solutions.
• Working knowledge of SQL for data extraction, reporting, validation, and table updates.
• Strong verbal, written, presentation, interpersonal, organization, planning, scheduling, and time-management skills.
• Ability to research customer issues, build trust and influence others without direct authority.
• Ability to manage multiple deadlines and associated pressure while maintaining accuracy and quality.
• Ability to work independently as a self-starter with curiosity, adaptability, and concern for quality.
• Developing ability to apply rapidly changing technology to business needs, achieve results through others, and deliver training.

Responsibilities

• Maintain accurate configurations for CIS-related applications and customer-facing processes.
• Analyze less complex business problems, customer questions, issues, and innovation requests; recommend practical system or process solutions.
• Prioritize and deliver system enhancements based on business impact, customer needs, risk, and deadlines.
• Execute unit, integration, and user acceptance testing; document results and track defects or gaps.
• Develop and validate SQL queries and data requests to support reporting, analysis, decision-making, and problem resolution.
• Prepare communications and presentations regarding system issues, alternatives, enhancements, and implementation impacts.
• Participate in the on-call rotation and respond to incidents to keep CIS processes operational.

Skills

SQL

Verbal communication

Written communication

Presentation skills

Interpersonal skills

Organization

Planning

Scheduling

Time management

Education

Related degree or technical diploma

Certification + experience

Tools

CC&B

Job description

Enbridge Inc. is seeking an IT professional to maintain configurations for CIS-related applications and support reporting through SQL data requests. The role involves analyzing simple business problems, prioritizing enhancements, and performing testing to ensure reliable operations.

You will participate in on-call rotations, coordinate improvements with stakeholders, and prepare clear communications on solutions and impacts. Office-based role in Gastonia, North Carolina.