Business Analyst

Indotronix Avani Group

Kentucky

On-site

USD 70,000 - 120,000

Full time

14 days+

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Job summary

A technology solutions company is seeking a Business Analyst for their Ohio locations. The ideal candidate should possess strong analytical skills and experience in requirements gathering. This mid-senior level position requires effective communication with stakeholders and support for technology system implementations. The role offers a contract employment type with a salary range of $70,000 to $120,000, depending on the location and experience.

Qualifications

Proficient in requirements gathering and documentation.
Strong understanding of Distribution Operations or Customer Care.
Experience with business stakeholder communication.

Responsibilities

Analyze and document business requirements.
Facilitate sessions with business stakeholders.
Act as a liaison between stakeholders and developers.

Skills

Knowledge of technology systems and solutions

Excellent analytical and problem-solving skills

Stellar interpersonal skills

Ability to make sound decisions

Education

CBAP Certification or equivalent education

Job description

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Location: Ohio – Springside (320 Springside Dr, Akron, OH 44333, United States) or Cleveland (1201 E 55th St, Cleveland, OH 44103, United States)

Job Description

• Elicit, analyze, and document business requirements for system enhancements and projects.
• Facilitate requirements gathering sessions and ad hoc meetings with business stakeholders.
• Apply problem solving, analytical and critical thinking skills to facilitate end to end requirements gathering.
• Document business benefits and validate with Business Sponsor.
• Establish good relationships and maintain effective communication with Enbridge TIS partners as well as supporting process teams.
• Act as a liaison between business stakeholders and developers, stepping in where needed to clarify, communicate, and provide support.
• Take ownership of assigned duties and successfully execute on all tasks while balancing multiple demands simultaneously.
• Develop and send communication to business stakeholders advising them of the impacts of system improvements.
• Participate in design sessions to ensure proposed solution meets requirements and document solution approval as needed.
• Partner with enterprise functional and technical teams to prepare for user acceptance testing. Develop test scripts and prepare test data.
• Conduct regression testing for GDS Systems (for GDS & Enterprise changes) as needed.
• Validate outcome of solution after implementation into production.
• Confirm with Business Sponsor that change benefits have been realized.
• Augment system enhancement and implementation projects as needed.

Who You Are

• Knowledge of technology systems and solutions.
• Knowledge of technology implementation requirements and methodologies.
• Understanding of Distribution Operations or Customer Care and the needs of the business.
• Excellent analytical and problem-solving skills.
• Ability to make sound decisions and deliver results.
• Stellar interpersonal skills including building consensus, negotiation, and facilitation.
• CBAP Certification or other formally recognized education in the field of business analysis can be considered as an asset.

Seniority level