Business Process Owner I

Jobtailor; Oklahoma; On-site; USD 70,000 - 100,000; Full time

Job summary

Jobtailor seeks a Process Excellence professional to define and document the HVAC manufacturing process strategy, scope, and objectives, collaborating with stakeholders across departments to align improvements with business needs.

You will monitor performance with KPIs, lead or support redesign initiatives, and own governance, change management, and training while serving as the subject matter expert for the assigned process.

Qualifications

• Bachelor’s degree in business, MIS, or related field.
• Minimum 5 years of HVAC manufacturing operations experience.
• Lean Six Sigma or related certification preferred.
• Strong understanding of business operations and process design.
• Excellent analytical, problem-solving, and decision-making skills.
• Effective communication and stakeholder management abilities.
• Experience with process improvement methodologies (Lean, Six Sigma).
• Familiarity with BPM software, ERP systems, or workflow platforms.

Responsibilities

• Define and document the process strategy, scope, and objectives.
• Collaborate with stakeholders across departments to align process improvements with business needs.
• Monitor process performance using KPIs and analytics to identify gaps, inefficiencies, or compliance risks.
• Lead or support process redesign initiatives, ensuring consistency, quality, and scalability.
• Own the governance of the process, including change management, documentation, and training.
• Serve as the subject matter expert for the assigned process, providing guidance and resolving escalations.
• Partner with IT, operations, and other departments to implement systems or tools supporting the process.

Skills

Lean Six Sigma

Analytical thinking

Problem solving

Decision making

Communication

Stakeholder management

Process design

Cross-functional collaboration

Education

Bachelor’s degree in business, MIS, or related

Tools

BPM software

ERP systems

Workflow platforms

Job description

Responsibilities

• Define and document the process strategy, scope, and objectives.
• Collaborate with stakeholders across departments to align process improvements with business needs.
• Monitor process performance using KPIs and analytics to identify gaps, inefficiencies, or compliance risks.
• Lead or support process redesign initiatives, ensuring consistency, quality, and scalability.
• Own the governance of the process, including change management, documentation, and training.
• Serve as the subject matter expert for the assigned process, providing guidance and resolving escalations.
• Partner with IT, operations, and other departments to implement systems or tools supporting the process.

Requirements

• Bachelor’s degree in business, MIS, or related
• 5 years of HVAC manufacturing operations experience
• Lean Six Sigma or related process certification preferred
• Strong understanding of business operations and process design
• Excellent analytical, problem-solving, and decision-making skills
• Effective communication and stakeholder management abilities
• Experience with process improvement methodologies (e.g., Lean, Six Sigma)
• Familiarity with relevant tools such as BPM software, ERP systems, or workflow platforms