Process Owner

JC Automation Corp.; Juncos (PR); On-site; USD 90,000 - 130,000; Full time

Job summary

JC Automation Corp. is seeking a Process Owner to define, implement, and continuously improve manufacturing processes.

You will ensure performance, quality, cost, safety, and compliance while coordinating with Manufacturing, Engineering, Quality, and Maintenance to align processes with business goals. The role focuses on process definition, governance, monitoring, standardization, risk management, training, troubleshooting, and ensuring sustainable, measurable outcomes across the lifecycle of

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Science, Operations, or related field.
• Experience in manufacturing or process management.
• Strong problem-solving and analytical skills.
• Knowledge of process KPIs and performance monitoring.
• Experience with process documentation and continuous improvement.
• Knowledge of quality systems and risk management.
• Strong communication and cross-functional collaboration skills.
• Minimum 3-5 years of relevant experience.

Responsibilities

• Define and maintain manufacturing processes and procedures.
• Establish and monitor process KPIs and performance targets.
• Identify process gaps, risks, and improvement opportunities.
• Lead troubleshooting, root cause analysis, and corrective actions.
• Ensure compliance with quality, safety, and regulatory requirements.
• Review and implement process changes.
• Coordinate with Manufacturing, Engineering, Quality, and Maintenance.
• Support training and communicate process changes.
• Drive continuous improvement and process standardization.

Skills

Manufacturing process definition

Process KPI monitoring

Root cause analysis

Quality systems knowledge

Process change management

ERP/MES/SCADA familiarity

Cross-functional collaboration

Clear communication

Education

Bachelor's degree in Engineering / Manufacturing / Science / Operations

Tools

ERP

MES

SCADA

Job description

JC Automation Corp. (JCA) was founded in 1997 with the mission of filling a gap between technology and regulatory requirements in the life science manufacturing industry. The company offers highly capable resources at an affordable cost to build solutions and execute projects in: Automation, Control Systems Integration, Information Technology, System Integration and Regulatory Compliance.

JCA is a HUBZone Certified Small Business Firm, NMSDC Certified Minority Business Enterprise, and Certified Critical Industry Supplier. It's mission is to add value by delivering quality services & solutions on time all the time by transforming processes & technology into business advantages.

ABOUT THE ROLE

Accountable for defining, implementing, maintaining, monitoring, and continuously improving assigned manufacturing processes. The Process Owner ensures processes consistently achieve established performance, quality, cost, safety, compliance, and operational objectives while effectively utilizing personnel, equipment, and technology. Acts as the primary authority for the assigned process and coordinates with Manufacturing, Engineering, Quality, Maintenance, Supply Chain, and other stakeholders to ensure process effectiveness and alignment with business requirements. This role provides overall ownership and strategic direction for manufacturing processes throughout their lifecycle, focusing on process definition, governance, performance monitoring, standardization, compliance, risk management, training, troubleshooting, and continuous improvement, and ensuring processes remain effective, sustainable, measurable, and aligned with organizational and customer requirements.

RESPONSIBILITIES

• Process Definition & Maintenance: Define and maintain manufacturing processes and procedures.
• KPI Management: Establish and monitor process KPIs and performance targets.
• Gap & Risk Identification: Identify process gaps, risks, and improvement opportunities.
• Troubleshooting & Root Cause Analysis: Lead troubleshooting, root cause analysis, and corrective actions.
• Compliance: Ensure compliance with quality, safety, and regulatory requirements.
• Process Change Management: Review and implement process changes.
• Cross-Functional Coordination: Coordinate with Manufacturing, Engineering, Quality, and Maintenance.
• Training & Communication: Support training and communicate process changes.
• Continuous Improvement & Standardization: Drive continuous improvement and process standardization.

REQUIREMENTS & QUALIFICATIONS

Required

• Education: Bachelor's degree in Engineering, Manufacturing, Science, Operations, or related field.
• Manufacturing Experience: Experience in manufacturing or process management.
• Analytical Skills: Strong problem-solving and analytical skills.
• KPI Knowledge: Knowledge of process KPIs and performance monitoring.
• Process Documentation: Experience with process documentation and continuous improvement.
• Quality & Risk Management: Knowledge of quality systems and risk management.
• Communication: Strong communication and cross-functional collaboration skills.
• Experience Level: Minimum 3-5 years of relevant experience.

Preferred

• Industry Experience: Experience in regulated manufacturing industries.
• Certifications: Lean Six Sigma certification.
• Regulatory Knowledge: Knowledge of GMP, FDA, or ISO requirements.
• Quality Systems Experience: Experience with CAPA, change control, or deviation management.
• Performance Metrics: Familiarity with OEE, SPC, or manufacturing performance metrics.
• Manufacturing Systems: Experience with ERP, MES, SCADA, or manufacturing data systems.
• Leadership: Experience leading continuous improvement initiatives.

SKILLS

Technical Skills

• Manufacturing process definition, documentation, and standardization
• Process KPI and performance monitoring, including OEE, SPC, and manufacturing data systems
• Root cause analysis and troubleshooting
• Quality systems, compliance, and risk management (GMP, FDA, ISO requirements)
• Process change management, including CAPA, change control, and deviation management
• ERP, MES, and SCADA manufacturing data systems

Soft Skills

• Strong problem-solving and analytical thinking
• Cross-functional collaboration with Manufacturing, Engineering, Quality, and Maintenance
• Clear communication for training and process-change rollout
• Leadership in driving continuous improvement initiatives