Business Operations Specialist

Jobtailor; Washington (WA, District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a seasoned operations and project management professional to support the Defense Suicide Prevention Office. You will help guide day-to-day operations, inform long-term strategy, and improve workflows and tools to enhance enterprise-wide execution.

Ideal candidates have a Bachelor's degree with 3–10 years of related experience, strong skills in process improvement, and a proven ability to translate technical solutions into business outcomes within a military/public-sector

Qualifications

• Bachelor's degree required in business, public administration, information systems, or related field.
• 3–10 years of directly related experience.
• Experience supporting business operations and designing operating models for mission execution.
• Process improvement experience: identify, define and implement workflow improvements.

Responsibilities

• Support project management for the Defense Suicide Prevention Office and drive continuous improvements with systems and tools.
• Shape and inform the organization’s vision, strategy, and long-term goals while ensuring operational efficiency through streamlined workflows and processes.
• Enhance operational efficiency by streamlining processes and building or refining workflow tools to improve tracking, coordination, and execution across the enterprise.
• Support administrative activities for managing information and meetings for SPRIRC (Suicide Prevention and Response Independent Review Committee).

Skills

Project Management

Process Improvement

Microsoft Office Proficiency

Strategic Planning

Security Clearance

Education

Bachelor's degree in Business, Public Administration, Information Systems, or related field

Tools

Workflow tools

CATMS

Agile methodologies

Job description

• Support project management for the Defense Suicide Prevention Office by guiding day-to-day operations and driving continuous improvements with systems and tools.
• Shape and inform the organization’s vision, strategy, and long-term goals while ensuring operational efficiency through streamlined workflows and processes.
• Enhance operational efficiency via streamlining processes, supporting project management efforts, and building or refining workflow tools to improve tracking, coordination, and execution across the enterprise.
• Support the administrative activities associated with managing information and meetings for Suicide Prevention and Response Independent Review Committee (SPRIRC).

Requirements

• Bachelor’s degree in Business, Public Administration, Information Systems, or related field
• 3-10 years of directly related experience
• Experience supporting business operations, including conceptualizing and designing operating models that enable mission execution
• Demonstrated ability to conduct process improvement work, including identifying, defining, and implementing improvements to workflows or operational systems
• Understanding of strategic planning principles with experience supporting or contributing to organizational strategy and operating plans
• Systems understanding and the ability to assess how tools, processes, and platforms interconnect to support mission requirements
• Experience performing administrative, coordination, or project management activities in support of organizational operations
• Expert proficiency with Microsoft Office, including Excel in support of process improvement, data analysis, and meeting minutes
• Strong organizational, project management, and problem-solving skills with the ability to manage multiple priorities
• A minimum of Secret Clearance is preferred.
• Previous DoD administrative or office management experience preferred.
• Experience using workflow tools or supporting Agile methodologies, including process mapping preferred.
• Familiarity with government or public-sector operations, including task management systems like CATMS preferred.
• Ability to translate technical or workflow solutions into business outcomes to leaders preferred.
• Experience working in a military environment or within military personnel preferred.
• Certification in project management (e.g., PMP, Lean Six Sigma) preferred.

Core Competencies

Demonstrates expertise in project management and process improvement, with a strong focus on operational efficiency and strategic planning. Proficient in utilizing Microsoft Office for data analysis and workflow enhancement, while effectively supporting organizational goals in a military or public-sector context.

Highest-signal resume keywords

• Project Management
• Process Improvement
• Microsoft Office Proficiency
• Strategic Planning
• Secret Clearance

ATS Optimization Keywords

Hard Skills

• Process Mapping
• Data Analysis
• Workflow Design
• Operational Systems Improvement
• Agile Methodologies

Soft Skills

• Organizational Skills
• Problem-Solving Skills
• Coordination Skills

Certifications & Qualifications

• PMP
• Lean Six Sigma

Industry Keywords

• Defense
• Suicide Prevention
• Public Administration
• DoD Experience }