Business Operations Specialist

UNC-Chapel Hill; Chapel Hill (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid leave

Retirement plans

Job summary

UNC-Chapel Hill seeks an Administrative Support Specialist to provide comprehensive administrative and operational support in the College of Arts and Sciences Business Operations. The role serves as a primary contact for visitors, staff, and campus partners, coordinating reception, calendar management, purchasing, facilities, records, and events.

The position emphasizes SharePoint expertise, website maintenance, and supporting onboarding/offboarding, with collaboration across departments to

Qualifications

• High school diploma or equivalency and one year of related office experience.
• Experience drafting, editing, and preparing executive-level correspondence and communications.
• Direct experience providing administrative support in a fast-paced office.

Responsibilities

• Reception, calendar and meeting support, purchasing, facilities and parking coordination.
• Records management, technology resources, and special events coordination.
• SharePoint maintenance and providing tech guidance to colleagues.
• Onboarding and offboarding activities and website/form maintenance.

Skills

Outlook

Microsoft Office

Executive communications

Administrative support

Education

High school diploma

Equivalent experience

Tools

WordPress

Job description

Full-time/Part-time Permanent/Time-Limited

Full-time/Part-time Permanent/Time-Limited Full-Time Permanent

If time-limited, estimated duration of appointment

This is a fully in-person position.This position is not eligible for H-1B sponsorship.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

As the largest unit on campus, the College of Arts and Sciences is the academic heart of the Carolina experience. The College consists of 43 academic departments and curricula, 30+ programs, centers and institutes; home to more than 19,000 undergraduate students and approximately 2,400 graduate students, nearly 1,000 tenured, tenure-track and fixed-term faculty and more than 600 EHRA Non-Faculty and SHRA employees. The College of Arts & Sciences, administered by the Dean, consists of seventy-one academic departments, curricula, programs, centers, and Institutes. The College is divided into multiple divisions, which are overseen by Senior Associate Deans. All academic departments and curricula are assigned to one of the following three divisions Fine Arts & Humanities, Natural Sciences & Mathematics, and Social Sciences & Global Programs. A fourth division, Undergraduate Education, houses curriculum and instructional innovation, honors and distinguished scholarships, and student academic support. These Senior Associate Deans, along with the Senior Associate Deans for Operations and Strategy, Research and Innovation, and Development; Associate Deans for Human Resources and Communications, all report to the Dean. The College’s Business Operations, led by the Senior Associate Dean for Operations and Strategy, comprise of nearly 70 staff and include the divisions of Finance and Budget Management, Human Resources, Information Technology and Data Analytics, Facilities, and Dean’s Office administration. To learn more about the College’s mission, vision, and values, please visit the overview section of our website: https://college.unc.edu/overview/.

Position Summary

The Business Operations Specialist provides comprehensive administrative and operational support to the College of Arts and Sciences Business Operations team, serving as a primary point of contact for visitors, staff, and campus partners. This position plays an important role in ensuring the smooth and efficient daily operations of the office by coordinating a wide range of administrative functions, including reception, calendar and meeting support, purchasing, facilities and parking coordination, records management, technology resources, and special events. The position also serves as the office’s SharePoint subject matter expert, supporting the development and maintenance of digital resources, providing technical guidance to colleagues, and assisting with technology-related needs and processes. Additional responsibilities include coordinating employee onboarding and offboarding activities, maintaining websites and forms, managing office supplies and equipment, and supporting departmental initiatives and projects. The successful candidate will be highly organized, proactive, adaptable, and service-oriented, with the ability to manage competing priorities, exercise sound judgment, and communicate effectively with individuals at all levels of the organization. Working collaboratively across Business Operations, this position requires initiative, attention to detail, problem-solving skills, and a willingness to provide flexible support as departmental needs evolve.

Minimum Education and Experience Requirements

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Management Preferences

• Direct experience providing administrative support or reception services in a fast-paced office environment.
• Demonstrated proficiency with Outlook and Microsoft Office.
• Experience drafting, editing, and preparing executive-level correspondence and communications.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Required Documents

• Curriculum Vitae / Resume
• Cover Letter
• List of References

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Please select the response below that best describes your experience/education for the Administrative Support Specialist position.
  • High school diploma/GED and at least one year of office support experience
  • Associate's, Bachelor's, Master's, or Doctorate in any field
  • Combination of post high school education and/or experience in office support to equal at least 1 year
  • Did not complete high school but have a combination of high school education and office support experience to equal 5 years (ex. 1 year of high school and 4 years experience)
  • None of the above
• * How many years of administrative support experience do you have?
  • 1-3 Years
  • 4-6 Years
  • 7-9 Years
  • 10+ Years
• * This position will require the selected candidate to report daily to our office in Chapel Hill, NC. Will you be able to report daily to Chapel Hill?
  • Yes
  • No
• * Do you have any experience with WordPress or website management/editing?

  (Open Ended Question)

• * Please describe your experience troubleshooting computer issues.

  (Open Ended Question)

• * Briefly describe your experience with MS Office Applications including Outlook, Excel and SharePoint.

  (Open Ended Question)