Business Operations & Paperwork Specialist

CarMax Business Services; Brooklyn Park (MN); On-site; USD 22,041 - 34,440; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Holiday pay

Benefits program

Job summary

CarMax in Minnesota is seeking a Business Operations Associate to support store operations, handling sales paperwork, audits, appraisals, and cash management. You’ll work closely with customers and colleagues to ensure accurate processing and timely communication.

Key responsibilities include processing and auditing retail and wholesale paperwork, managing auctions and appraisals, and mentoring new associates while maintaining a clean, compliant work environment.

Qualifications

• Ability to read, interpret and record data accurately for compliance.
• Strong organizational and multitasking skills under deadlines.
• Effective verbal and written communication with customers and teams.
• Ability to lift up to 20 lbs and stand for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules including nights, weekends and holidays.

Responsibilities

• Greet customers and guide them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions with accurate titles, payoffs, and funding documentation.
• Handle cash management tasks including deposits and security protocols.
• Train and mentor new associates and support store operations across departments.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information.
• Follow CarMax EH&S requirements and maintain a clean, orderly work area.

Skills

Data interpretation

Organization

Communication

Data entry

Tools

Microsoft Office

Job description

CarMax in Minnesota is seeking a Business Operations Associate to support store operations, handling sales paperwork, audits, appraisals, and cash management. You’ll work closely with customers and colleagues to ensure accurate processing and timely communication.

Key responsibilities include processing and auditing retail and wholesale paperwork, managing auctions and appraisals, and mentoring new associates while maintaining a clean, compliant work environment.