Business Operations Manager

IgniteData; United States; On-site; USD 135,000 - 165,000; Full time

Job summary

An innovative health tech company is seeking a versatile Business Operations Manager to enhance operational efficiency and support various business functions. This role involves managing vendor relationships, overseeing compliance initiatives, and providing HR process support in a fast-paced environment. The ideal candidate will thrive in a dynamic setting, demonstrating strong organizational skills and a proactive approach to problem-solving. Join a mission-driven team focused on making a significant impact in the healthcare sector while enjoying a competitive salary and growth opportunities.

Qualifications

• 3-5 years experience in operations or legal support roles.
• Strong organizational skills and attention to detail.
• Familiarity with compliance frameworks is a plus.

Responsibilities

• Manage vendor onboarding and internal admin processes.
• Support contract management and compliance initiatives.
• Coordinate HR processes and assist with internal audits.

Skills

Operations Management

Vendor Management

Contract Management

Compliance Knowledge

HR Process Support

Attention to Detail

Proactive Mindset

Education

Bachelor's Degree

Tools

Adobe Sign

Job description

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IgniteData is seeking a high-calibre, adaptableBusiness Operations Managerto play a pivotal role in the smooth running of our business operations. This is an ideal role for someone who thrives on variety, enjoys getting stuck into a wide range of business-critical tasks, and wants to be part of a mission-driven, fast-growth health tech company.

You’ll report directly to ourChief Operating Officer, working across the business to support operations, vendor coordination, contract and compliance admin, HR process support, and general administration. You’ll also work closely with ourVP of Legal & Compliance(to whom you will have a dotted-line reporting relationship) to ensure internal legal and compliance tasks run efficiently, freeing up time for senior leaders to focus on strategic priorities.

This is not a narrowly defined role—we’re looking for someone who can wear many hats and become a dependable, high-quality go-to person across the business.

Key Responsibilities

Operations & Administration (30%)

• Be the operational heartbeat of the business—keeping things organised, flowing, and on track.
• Support vendor onboarding and management, including sourcing and scoping new suppliers, negotiating onboarding requirements, and coordinating with Finance.
• Maintain and improve internal admin processes, including office logistics, tools/licenses, and documentation.
• Support the leadership team with scheduling, coordination, and documentation of meetings (e.g., board prep, internal reviews).

Contract & Legal Support (25%)

• Assist in the review, tracking, and management of company contracts—ensuring version control, timely renewals, and metadata capture.
• Use tools likeAdobe Signto manage document workflows efficiently and securely.
• Work closely with theVP of Legal & Complianceto support smoother contract processes and reduce administrative overhead.
• Maintain a central repository of agreements and templates.

Governance & Compliance (20%)

• Support internal audits, policy reviews, and compliance initiatives (e.g., ISO 27001, SOC 2, HIPAA).
• Help ensure compliance documentation and risk registers are up-to-date and well-organised.
• Coordinate governance activities such as meeting logs, action tracking, and reporting timelines.

HR Process Support (15%)

• Support the onboarding of new employees, ensuring all documents, tools, and systems are in place before day one.
• Coordinate the offboarding process when staff leave, ensuring checklists, access removal, and document archiving are completed.
• Manage HR administrative tasks including probation tracking, review scheduling, and document circulation.
• Maintain personnel files and liaise with external HR consultants where needed.

Project & Ad Hoc Support (10%)

• Step in to support business-critical projects, whether that’s preparing presentations, managing internal initiatives, or coordinating policy rollouts.
• Be a trusted pair of hands for sensitive or time-critical tasks across the company.

What We're Looking For

• 3–5 years of experience in a fast-paced administrative, operations, or legal support role—ideally within a startup, tech, pharma, or healthcare setting.
• Strong attention to detail and organisational skills; able to juggle multiple priorities with calm professionalism.
• Comfortable working with tools likeAdobe Signand other digital platforms to streamline documentation and approval flows.
• Familiarity with compliance frameworks (HIPAA, ISO 27001, SOC 2) is an asset but not essential—willingness to learn is more important.
• Experience managing vendor relationships from sourcing to onboarding is a strong plus.
• Ability to handle confidential information with discretion and integrity.
• A proactive mindset: someone who takes ownership, anticipates needs, and solves problems before they arise.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Technology, Information and Internet

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