Business Operations Expert, Remote- Contract

Xperteez Technology Pvt Ltd; United States; Remote; USD 102,000 - 146,000; Part time

Job summary

Xperteez Technology Pvt Ltd is seeking a Business Operations Expert for a fully remote, contract role with a global client base. This position focuses on turning real operations work into benchmark tasks with clear, objective grading criteria and supporting materials.

You will design multi-step tasks in reporting, process design, and workflow management, ensuring unambiguous, gradable outputs. Strong English and Excel skills are essential; AI/LLM evaluation experience is a plus.

Qualifications

• 5+ years of hands-on responsibility in business operations, operations reporting, process design, or workflow management.
• Experience creating or applying structured standards (SOPs, QA checklists, process docs, service levels).
• Strong Excel capability and ability to reason across multiple documents.

Responsibilities

• Turn real operations work into defined tasks with objective criteria for grading.
• Design multi-step tasks drawn from operations work (reporting, process design, workflow management).
• Define objective grading criteria so two reviewers reach the same verdict.
• Create or source supporting materials: spreadsheets, exports, process docs, reports.
• Deliver approved tasks on schedule and at required quality; flag ambiguity.

Skills

Task objectives

Grading criteria

Operations design

Process ownership

Operational reporting

Data discrepancies

Job description

Role Title: Business Operations Expert

Role Type: Contract

Location: Remote, global

Required Skills: Turning Real Operations Work Into a Defined Task Objective Grading Criteria Business Operations Process Design and Ownership Operational Reporting and Data Discrepancies

Opportunity Snapshot: Pay: Up to $90/hour equivalent

Time per task: ~10 hours per task

Location: Fully remote — no geographic restrictions.

Strong English required (B2 minimum, C1 preferred)

Next step: Complete the role-specific AI interview — it’s how your expertise gets in front of the client

Your tasks: Design realistic, multi-step business operations tasks with objective criteria for grading the output Your domain knowledge is what matters here — no prior AI experience required. The work is to turn real operational workflows into benchmark tasks: realistic, difficult, and gradable against objective criteria. If you’ve written an SOP, built a QA checklist, or trained a team against a standard, that’s the instinct this needs.

Scope of Work: Design multi-step tasks drawn from real operations work — reporting, process design, workflow management — with realistic reference files and clear instructions.

Define objective grading criteria so two qualified reviewers would reach the same verdict on the same output.

Build tasks that require judgment rather than lookup: ones where the right answer depends on reading the materials correctly.

Create or source the supporting materials each task needs: spreadsheets, system exports, process documentation, operational reports.

Flag tasks that turn out to be ambiguous or ungradable instead of submitting them anyway.

Deliver approved tasks on schedule and at the required quality level.

Preferred Qualifications: 5+ years of hands-on responsibility in business operations, operations reporting, process design, or workflow management — direct ownership of the work, not supervisory-only or adjacent exposure.

Experience creating or applying structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessments.

Strong Excel capability and comfort reasoning across multiple documents at once.

Strong English, written and spoken — B2 minimum, C1 preferred.

AI or LLM evaluation experience is a plus, but not required.

Originally posted on Himalayas