Business Operations Expert

micro1; United States; Remote; USD 102,000 - 146,000; Full time

Job summary

micro1 is a data lab that creates benchmark tasks from real operations work, including reporting, process design, and workflow management. You design multi-step business tasks with objective grading criteria so two reviewers can agree on outputs.

The role is fully remote, global, and requires strong English. Prior domain knowledge in operations is valued; no AI-specific experience is required.

Qualifications

• 5+ years of hands-on experience in business operations, reporting, and process design.
• Experience creating structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessments.
• Strong Excel capability and English proficiency (B2 minimum, C1 preferred).

Responsibilities

• Design multi-step tasks drawn from real operations work—reporting, process design, and workflow management.
• Define objective grading criteria so reviewers reach the same verdict.
• Build tasks that require judgment over lookup and provide supporting materials.
• Flag tasks that are ambiguous or ungradable and deliver them with clear outputs on schedule.
• Deliver approved tasks on time and at the required quality level.

Skills

Excel

English language

Process design

Operations reporting

Workflow management

Job description

pay

Required Skills
Turning Real Operations Work Into a Defined Task
Objective Grading Criteria
Business Operations
Process Design and Ownership
Operational Reporting and Data Discrepancies
About micro1
micro1 is a data lab that helps AI labs & Enterprises train foundational models and agents. We provide frontier evaluations and reinforcement learning environments to improve LLM capabilities, as well as contextual evaluations to monitor and improve AI agents in enterprise settings.

Our AI recruiting agent sources and vets domain experts for our data platform that enables rapid production of high-quality training data. Our research spans high-value, specialized domains (legal, medical, finance, coding, etc.), where expert-level data is the hardest to produce and most valuable for advanced model performance. Our pipeline performance system ensures both quality and velocity.

Role Title: Business Operations Expert

Role Type: Contractor

Location: Remote, global

Opportunity Snapshot

Pay: Up to $90/hour equivalent

Time per task: ~10 hours per task

Location: Fully remote — no geographic restrictions. Strong English required (B2 minimum, C1 preferred)

Your tasks: Design realistic, multi-step business operations tasks with objective criteria for grading the output

micro1 is engaging experienced operations practitioners to design the tasks that measure what AI systems can actually do. Your domain knowledge is what matters here — no prior AI experience required.

The work is to turn real operational workflows into benchmark tasks: realistic, difficult, and gradable against objective criteria. If you’ve written an SOP, built a QA checklist, or trained a team against a standard, that’s the instinct this needs.

Scope of Work

Design multi-step tasks drawn from real operations work — reporting, process design, workflow management — with realistic reference files and clear instructions.
Define objective grading criteria so two qualified reviewers would reach the same verdict on the same output.
Build tasks that require judgment rather than lookup: ones where the right answer depends on reading the materials correctly.
Create or source the supporting materials each task needs: spreadsheets, system exports, process documentation, operational reports.
Flag tasks that turn out to be ambiguous or ungradable instead of submitting them anyway.
Deliver approved tasks on schedule and at the required quality level.

Preferred Qualifications

5+ years of hands‑on responsibility in business operations, operations reporting, process design, or workflow management — direct ownership of the work, not supervisory‑only or adjacent exposure.
Experience creating or applying structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessments.
Strong Excel capability and comfort reasoning across multiple documents at once.
Strong English, written and spoken — B2 minimum, C1 preferred.
AI or LLM evaluation experience is a plus, but not required.

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