Business Operations Expert

Remotebridge; United States; Remote; USD 74,000 - 124,000; Full time

Job summary

Remotebridge is seeking a Business Operations Expert for a fully remote, global contractor role. You will design realistic, multi‑step operations tasks with objective grading criteria and provide supporting materials such as spreadsheets and reports.

Ideal candidates have 5+ years in operations, strong Excel skills, and excellent English (B2+). AI/LLM evaluation experience is a plus. Compensation is up to $90/hour equivalent, with flexible scheduling and no geographic limits.

Qualifications

• 5+ years hands-on experience in business operations, reporting, process design, or workflow management.
• Experience creating or applying structured standards: SOPs, QA checklists, process docs, SLAs, or training assessments.
• Strong Excel capability and ability to reason across multiple documents simultaneously.
• Excellent English written and spoken (B2 minimum, C1 preferred).
• AI or LLM evaluation experience is a plus but not required.

Responsibilities

• Design multi-step, operation‑oriented tasks with objective grading criteria.
• Define objective grading so two reviewers reach the same verdict.
• Create tasks that rely on reading materials rather than lookup.
• Source or create supporting materials: spreadsheets, extracts, process docs.
• Identify ambiguous or ungradable tasks and flag them.
• Deliver tasks on schedule and at required quality.

Skills

Operations strategy

Process design

Workflow management

Structured standards

Tools

Excel

Job description

Role Title: Business Operations Expert

Role Type: Contractor

Location: Remote, global

Opportunity Snapshot

Pay: Up to $90/hour equivalent

Time per task: ~10 hours per task

Location: Fully remote — no geographic restrictions. Strong English required (B2 minimum, C1 preferred)

Next step: Complete the role-specific AI interview — it’s how your expertise gets in front of the client

Your tasks:

Design realistic, multi‑step business operations tasks with objective criteria for grading the output

Our team is engaging experienced operations practitioners to design the tasks that measure what AI systems can actually do. Your domain knowledge is what matters here — no prior AI experience required.

Scope of Work

• Design multi‑step tasks drawn from real operations work — reporting, process design, workflow management — with realistic reference files and clear instructions.
• Define objective grading criteria so two qualified reviewers would reach the same verdict on the same output.
• Build tasks that require judgment rather than lookup: ones where the right answer depends on reading the materials correctly.
• Create or source the supporting materials each task needs: spreadsheets, system exports, process documentation, operational reports.
• Flag tasks that turn out to be ambiguous or ungradable instead of submitting them anyway.
• Deliver approved tasks on schedule and at the required quality level.

Preferred Qualifications

• 5+ years of hands‑on responsibility in business operations, operations reporting, process design, or workflow management — direct ownership of the work, not supervisory‑only or adjacent exposure.
• Experience creating or applying structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessments.
• Strong Excel capability and comfort reasoning across multiple documents at once.
• Strong English, written and spoken — B2 minimum, C1 preferred.
• AI or LLM evaluation experience is a plus, but not required.

How the selection process works

• Complete the AI interview for this role.
• Onboarding — our Talent Ops team will get you set up