Product Operations Associate

Talentoma; Oklahoma; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Maternity leave

Bonus opportunities

Stipends

Job summary

Talentoma is seeking an entry-level Product Operations Associate to support the product management team from a fully remote home office in Oklahoma, US. The role focuses on organizing requests, updating trackers, and ensuring clear handoffs with product managers and stakeholders.

You will work 40 hours per week with shifting times and varying working days. Proximity to Jira, Airtable, and Akeneo is required, along with strong communication and detail orientation to maintain accurate records.

Qualifications

• High school diploma or equivalent.
• No experience required; related experience preferred.
• Interest in product operations and internal product support.
• Ability to read requests carefully and communicate concise updates.

Responsibilities

• Receive product requests through a shared queue, emails, and tickets, acknowledge receipt and organize each request for review.
• Check requests for clear scope, relevant product details, supporting links, and needed context before routing work to the appropriate product manager.
• Record request status, owners, due dates, and next actions in Jira.
• Maintain request trackers and product update lists using Airtable.
• Review product catalog details in Akeneo and flag missing, inconsistent, or outdated entries for correction.
• Coordinate follow-up questions with product managers, support team members, and other internal contacts when request details are incomplete.
• Prepare concise status updates that identify open items, handoff needs, risks, and decisions for the product operations lead.
• Escalate blocked, urgent, or unclear requests to the product operations lead with complete context and recommended next steps.
• Confirm that completed updates are reflected in the appropriate tracker, catalog system, and request notes before closing the ticket.
• Maintain orderly notes and handoffs so work can be located and continued by the team when needed.
• Quality is judged by accuracy, turnaround, complete notes, correct routing, and timely follow-up on open requests.

Skills

Attention to detail

Concise communication

Prioritization

Education

High school diploma or equivalent

Tools

Jira

Airtable

Akeneo

Job description

Monthly Pay: $3,721 - $5,558 USD per month

Summary:

A product request arrives, gets reviewed, organized, tracked, updated, and closed with clear notes that help product work move forward. This entry-level role supports dependable product operations by keeping requests, product details, and handoffs visible to the people who need them. The associate sits within the product management team and works under a product operations lead. They partner with product managers, support team members, and internal stakeholders to clarify requests and share progress. This is a fully remote, work from home position based in Oklahoma, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities

• Receive product requests through a shared queue, emails, and tickets, then acknowledge receipt and organize each request for review.
• Check requests for clear scope, relevant product details, supporting links, and needed context before routing work to the appropriate product manager.
• Record request status, owners, due dates, and next actions in a project management platform such as Jira.
• Maintain request trackers and product update lists using a spreadsheets and data entry tool such as Airtable.
• Review product catalog details in a product catalog management system such as Akeneo and flag missing, inconsistent, or outdated entries for correction.
• Coordinate follow-up questions with product managers, support team members, and other internal contacts when request details are incomplete.
• Prepare concise status updates that identify open items, handoff needs, risks, and decisions for the product operations lead.
• Escalate blocked, urgent, or unclear requests to the product operations lead with complete context and recommended next steps.
• Confirm that completed updates are reflected in the appropriate tracker, catalog system, and request notes before closing the ticket.
• Maintain orderly notes and handoffs so work can be located and continued by the team when needed.
• Quality is judged by accuracy, turnaround, complete notes, correct routing, and timely follow-up on open requests.

Qualifications

• High school diploma or equivalent.
• No experience required; related experience preferred.
• Interest in product operations, product request flow, product details, and internal product support.
• Familiarity with maintaining structured trackers, reviewing product details, and following established workflows.
• Ability to use a project management platform such as Jira, a spreadsheets and data entry tool such as Airtable, and a product catalog management system such as Akeneo.
• Ability to read requests carefully, ask focused clarifying questions, and communicate concise updates to internal contacts.
• Ability to prioritize incoming work, maintain organized request notes, and follow through on assigned next actions.
• Reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from home within Oklahoma, United States.
• Structured onboarding and training on Jira, Airtable, Akeneo, request workflows, and team practices.
• Regular check-ins with the product operations lead for guidance, feedback, and priorities.
• Opportunities to build product coordination, catalog review, request tracking, and stakeholder update skills.

Health coverage, paid leave, maternity leave, bonus opportunities, and stipends.