Business Operations

Leadenhall Search & Selection; New York (NY); On-site; USD 120,000 - 210,000; Full time

Job summary

An AI-powered software company is seeking an AI-native builder to drive efficiency across business functions. You will identify high-impact workflows, diagnose bottlenecks, and deliver AI-driven opportunities in collaboration with executive leadership.

The role requires strong commercial and analytical skills, excellent communication, and the ability to move quickly while owning initiatives across multiple teams. This is a high-impact, cross-functional leadership position in New York.

Qualifications

• Experience building AI-native workflows and AI-powered operations.
• Ability to analyse data and translate insights into actions.
• Strong communication to align technical and commercial teams.
• Ability to move quickly, own initiatives across multiple teams.

Responsibilities

• Identify high-impact workflows across Sales, CS, Marketing, Operations and Talent where AI can drive efficiency and impact.
• Diagnose bottlenecks and build AI-native solutions that improve how teams work.
• Partner with CEO to identify and deliver AI-driven opportunities.
• Shape the company’s AI operating model, defining best practices, tools and scalable workflows.
• Assess make-vs-buy and turn AI solutions into repeatable ways of working.

Skills

AI strategy

Data analysis

Communication skills

Cross-functional collaboration

Job description

An AI-powered software company focused on transforming the recruitment process. Its platform helps organisations automate and improve hiring workflows, from candidate sourcing and screening through to interviews, insights and reporting. They serve businesses globally and is at the forefront of applying AI to modern talent acquisition.

Role:

• Identify high-impact workflows across Sales, CS, Marketing, Operations and Talent where AI can drive greater efficiency and commercial impact.
• Diagnose operational bottlenecks and build AI-native solutions that fundamentally improve how teams work.
• Partner closely with the CEO to identify and deliver AI-driven opportunities across the business.
• Shape the company’s AI operating model, including defining best practices, tools and scalable workflows.
• Assess what to build in-house versus buy, and turn successful AI solutions into repeatable ways of working.

Requirements:

• An AI-native builder who has used agents, automations and AI tools to transform how real work gets done.
• Strong commercial and analytical skills, with the ability to independently analyse data and turn insights into impactful actions.
• Exceptional communication skills, able to align technical and commercial teams around priorities and execution.
• A high-output operator who can move quickly, take ownership and drive results across multiple teams.