Business Office Manager | SNF Billing & Compliance

Ark healthcare & Rehabilitation at St. Camillus Center; New Haven (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

Ark healthcare & Rehabilitation at St. Camillus Center in New Haven, CT seeks a experienced Business Office Manager (BOM) to oversee financial and administrative operations in our skilled nursing facility.

The BOM will manage billing for Medicare/Medicaid, AR, insurance verification, resident trust funds, and ensure CMS/HIPAA compliance while supporting residents and families. The role requires strong organizational skills, attention to detail, and effective communication with admissions and

Qualifications

• 2-3 years of business office or AR experience in a skilled nursing or long-term care setting.
• Proficiency in EMR billing systems, specifically PointClickCare (PCC), and Microsoft Excel.
• Strong understanding of Medicare Part A/B, Medicaid eligibility, and healthcare reimbursement structures.
• Exceptional organizational skills, high attention to detail, and compassionate, professional communication.

Responsibilities

• Execute monthly billing processes for Medicare, Medicaid, Managed Care, and Private Pay accounts.
• Manage collections, analyze AR aging reports, and appeal timely claim denials.
• Confirm coverage, secure prior authorizations, and assist families with Medicaid pending applications.
• Oversee Resident Trust funds, process daily deposits, and ensure CMS, HIPAA, and state regulatory compliance.
• Partner with Admissions to maintain an accurate daily facility census.

Skills

Billing & AR management

EMR billing systems

Medicare/Medicaid knowledge

Regulatory compliance

Census coordination

Tools

PointClickCare (PCC)

Microsoft Excel

Job description

Ark healthcare & Rehabilitation at St. Camillus Center in New Haven, CT seeks a experienced Business Office Manager (BOM) to oversee financial and administrative operations in our skilled nursing facility.

The BOM will manage billing for Medicare/Medicaid, AR, insurance verification, resident trust funds, and ensure CMS/HIPAA compliance while supporting residents and families. The role requires strong organizational skills, attention to detail, and effective communication with admissions and