BOM

Ark healthcare & Rehabilitation at St. Camillus Center; New Haven (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

Ark healthcare & Rehabilitation at St. Camillus Center in New Haven, CT seeks a experienced Business Office Manager (BOM) to oversee financial and administrative operations in our skilled nursing facility.

The BOM will manage billing for Medicare/Medicaid, AR, insurance verification, resident trust funds, and ensure CMS/HIPAA compliance while supporting residents and families. The role requires strong organizational skills, attention to detail, and effective communication with admissions and

Qualifications

• 2-3 years of business office or AR experience in a skilled nursing or long-term care setting.
• Proficiency in EMR billing systems, specifically PointClickCare (PCC), and Microsoft Excel.
• Strong understanding of Medicare Part A/B, Medicaid eligibility, and healthcare reimbursement structures.
• Exceptional organizational skills, high attention to detail, and compassionate, professional communication.

Responsibilities

• Execute monthly billing processes for Medicare, Medicaid, Managed Care, and Private Pay accounts.
• Manage collections, analyze AR aging reports, and appeal timely claim denials.
• Confirm coverage, secure prior authorizations, and assist families with Medicaid pending applications.
• Oversee Resident Trust funds, process daily deposits, and ensure CMS, HIPAA, and state regulatory compliance.
• Partner with Admissions to maintain an accurate daily facility census.

Skills

Billing & AR management

EMR billing systems

Medicare/Medicaid knowledge

Regulatory compliance

Census coordination

Tools

PointClickCare (PCC)

Microsoft Excel

Job description

Business Office Manager (BOM) - Skilled Nursing Facility

Position Summary

We are seeking an experienced and detail-oriented Business Office Manager (BOM) to oversee the financial and administrative operations of our skilled nursing facility. In this role, you will manage billing, accounts receivable, insurance verification, and resident trust funds while ensuring full regulatory compliance. The ideal candidate possesses a strong background in long-term care billing and a passion for supporting residents and their families.

Key Responsibilities

• Financial Management: Execute monthly billing processes for Medicare, Medicaid, Managed Care, and Private Pay accounts.
• Accounts Receivable: Manage collections, analyze AR aging reports, and appeal timely claim denials.
• Insurance Verification: Confirm coverage, secure prior authorizations, and assist families with Medicaid pending applications.
• Trust & Compliance: Oversee Resident Trust funds, process daily deposits, and maintain compliance with CMS, HIPAA, and state regulations.
• Census Tracking: Partner with Admissions to maintain an accurate daily facility census.

Qualifications & Skills

• Experience: Minimum 2-3 years of business office or accounts receivable experience in a skilled nursing or long-term care setting.
• Software: Proficiency in Electronic Medical Record (EMR) billing systems, specifically PointClickCare (PCC), and Microsoft Excel.
• Knowledge: Strong understanding of Medicare Part A/B, Medicaid eligibility, and healthcare reimbursement structures.
• Attributes: Exceptional organizational skills, high attention to detail, and a compassionate, professional communication style.