Business Office Manager - Hospice

Care Initiatives; Cedar Rapids (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits (medical,Dental

Retirement savings

PTO

Referral bonus

Digital wallet

Job summary

Care Initiatives Hospice is seeking a compassionate Business Office Manager to provide essential administrative support across AR/AP, onboarding, and front desk operations, supporting residents and families during a challenging time.

In this role you’ll help with onboarding, orientation, and maintaining accurate employee records while ensuring HIPAA compliance and confidential handling of resident information.

Qualifications

• Experience with AR/AP, Medicare, Medicaid billing, and collections.
• Strong attention to detail.
• Experience collecting and maintaining confidential personnel and resident information.
• Ability to abide by confidentiality policies and HIPAA.

Responsibilities

• Assist with accounts payable, accounts receivable, and other business office tasks, as assigned.
• Manage new hire onboarding processes, ensuring completion of all onboarding paperwork, benefits enrollment, and compliance requirements.
• Facilitate new employee orientation and manage employee records.
• Provide excellent customer service to residents, family members, team members, and visitors as our front desk receptionist.
• Multitask and prioritize competing priorities in a fast-paced environment.
• Have a strong commitment to helping others and consistently treating them with empathy, respect, patience, and discretion.

Skills

AR/AP & billing

HIPAA/compliance

Confidential records handling

Front desk customer service

Job description

Are you a compassionate healthcare office manager seeking to make a profound impact in the lives of patients during their final stages? If so, join Care Initiatives Hospice as a Business Office Manager, where you'll provide administrative support that truly matters.

At Care Initiatives Hospice, we embrace a holistic approach, addressing the physical, emotional, and spiritual needs of those facing life-limiting illnesses. Working closely with family members and caregivers, we foster a collaborative environment to honor the needs and wishes of our patients and their loved ones. By joining our team, you'll have the opportunity to provide care with the utmost compassion, dignity, and respect during this significant phase of life. Together, we can make a difference in the lives of our patients and their families.

What you’ll do & key responsibilities:

• Assist with accounts payable, accounts receivable, and other business office tasks, as assigned.
• Manage new hire onboarding processes, ensuring completion of all onboarding paperwork, benefits enrollment, and compliance requirements.
• Facilitate new employee orientation and manage employee records.
• Provide excellent customer service to residents, family members, team members, and visitors as our front desk receptionist.
• Multitask and prioritize competing priorities in a fast-paced environment.
• Have a strong commitment to helping others and consistently treating them with empathy, respect, patience, and discretion.

What it takes to become a Business Office Manager (BOM) with Care Initiatives Hospice:

• Experience with Accounts Receivable (AR), Accounts Payable (AP), Medicare, Medicaid, private insurance billing, and collections.
• Keen attention to detail.
• Experience collecting and maintaining confidential personnel and resident information.
• Ability to abide by confidentiality policies and HIPAA.

Why do Business Office Managers choose Care Initiatives? Here are just a few reasons:

• Competitive compensation: Our Business Office Managers earn an extremely competitive wage.
• Comprehensive benefits: Eligible employees can choose from our affordable and robust benefit options, including medical, dental, vision, retirement savings, PTO, and more.
• Referral bonus: Earn extra cash by referring your friends to join our team.
• Digital wallet: Access your pay as you earn it, eliminating the wait for your paycheck.