Compassionate Hospice Office & Billing Manager

Care Initiatives; Cedar Rapids (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits (medical,Dental

Retirement savings

PTO

Referral bonus

Digital wallet

Job summary

Care Initiatives Hospice is seeking a compassionate Business Office Manager to provide essential administrative support across AR/AP, onboarding, and front desk operations, supporting residents and families during a challenging time.

In this role you’ll help with onboarding, orientation, and maintaining accurate employee records while ensuring HIPAA compliance and confidential handling of resident information.

Qualifications

• Experience with AR/AP, Medicare, Medicaid billing, and collections.
• Strong attention to detail.
• Experience collecting and maintaining confidential personnel and resident information.
• Ability to abide by confidentiality policies and HIPAA.

Responsibilities

• Assist with accounts payable, accounts receivable, and other business office tasks, as assigned.
• Manage new hire onboarding processes, ensuring completion of all onboarding paperwork, benefits enrollment, and compliance requirements.
• Facilitate new employee orientation and manage employee records.
• Provide excellent customer service to residents, family members, team members, and visitors as our front desk receptionist.
• Multitask and prioritize competing priorities in a fast-paced environment.
• Have a strong commitment to helping others and consistently treating them with empathy, respect, patience, and discretion.

Skills

AR/AP & billing

HIPAA/compliance

Confidential records handling

Front desk customer service

Job description

Care Initiatives Hospice is seeking a compassionate Business Office Manager to provide essential administrative support across AR/AP, onboarding, and front desk operations, supporting residents and families during a challenging time.

In this role you’ll help with onboarding, orientation, and maintaining accurate employee records while ensuring HIPAA compliance and confidential handling of resident information.