Business Office Manager - BOM

Brookdale Senior Living; Wickliffe (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking senior living community as a Business Office Manager, where your leadership will drive operational success and enhance the quality of life for residents. This role offers a unique opportunity to lead a dedicated team in a supportive environment, ensuring compliance with regulations while fostering a culture of caring and inclusivity. With a focus on career growth and work-life balance, this position is perfect for those looking to make a meaningful impact in the lives of seniors. Enjoy a fulfilling career path in a community that values diversity and personal development.

Benefits

Early Access to Paycheck

Career Growth Opportunities

Support for Naturalization Fees

Diverse Team Environment

Qualifications

• Minimum of three years related experience and/or training.
• Previous managerial and office setting experience preferred.

Responsibilities

• Lead business office operations and ensure compliance with processes.
• Attract and retain associates to provide high-quality care.
• Oversee payroll and billing processes for residents.

Skills

Leadership

Communication

Financial Management

Human Resources

Customer Service

Education

Associate Degree (A.A.)

Job description

Overview

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Grow your career with Brookdale! Our Business Office Managers have opportunities for advancement into roles such as Director of Financial Services, Human Resources Manager, and Executive Director.

Brookdale Wickliffe is hiring a Business Office Manager to join their growing team

A Senior Living community specializing in Assisted Living and Memory Care.

Current Opening:

• Full Time
• M-F with some evenings, weekends, and holidays

Now Available! Early Access to Paycheck with Earned Wage Access for Hourly Associates (outside of CA)

Brookdale is a GREAT place to further your career!

• We pride ourselves on a culture of caring! All leadership team members and associates partner together to ensure each resident feels like family.
• We have a diverse and fulfilling team environment and are committed to providing our employees with the support they need.
• Build your career and maintain a work/life balance!
• Opportunities for career growth - Dedicated Career Path for all positions.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become U.S. citizens, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Lead primarily responsible for the business office operations of the community.
• Responsible for attracting, engaging, developing, and retaining community associates to provide high-quality care and personalized services to residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC).
• Support the Executive Director in driving profitable growth and ensuring compliance with operational processes and regulatory requirements.
• Ensure effective communication with associates, residents, families, vendors, and visitors.
• Ensure residents are properly billed for services and lead the timely collection of receivables.
• Oversee payroll processes to ensure accurate payment to associates.
• Ensure vendor invoices are billed appropriately and processed for payment promptly. Support an inclusive community culture.
• Associate degree (A.A.) or equivalent from a two-year college or technical school required; additional experience can substitute for education on a year-for-year basis. Minimum of three years related experience and/or training. Previous managerial and office setting experience preferred.

May also directly supervise another department.

Brookdale is an equal opportunity employer and a drug-free workplace.