Mobile Business Office Manager

CommuniCare Health; Ohio; On-site; USD 60,000 - 75,000; Full time

Job summary

A leading healthcare provider is seeking a Mobile Business Office Manager to oversee multiple facilities in Ohio. This role requires extensive experience in business office management within long-term care. The successful candidate will supervise staff, ensure compliance with policies, and manage billing and collections while providing excellent communication with various stakeholders. Competitive wages and benefits are offered.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Plans

401(k) with employer match

Flexible Spending Accounts

Qualifications

• 3-5 years’ experience in the business office of a Long Term Care facility.
• Prior supervisory experience and management training.

Responsibilities

• Supervise, organize, evaluate, and monitor all business office support staff.
• Complete admission procedures in the absence of the Admissions Coordinator.
• Conduct weekly Medicaid pending/collection blitz meetings.

Skills

Communication

Decision Making

Management

Education

College degree in Business Administration

Accounting/Finance

Tools

Microsoft Office

Job description

CommuniCare Health Services is currently recruiting for a Mobile Business Office Manager to cover multiple facilities in Ohio. The Mobile Business Office Manager will be based in the CommuniCare facility closest to their location and will travel as needed, including overnight, to support Business Office functions at individual facilities during vacancies or heavy workloads. We seek a healthcare business professional with extensive Business Office Management or Mobile Business Office Management experience.

PURPOSE/BELIEF STATEMENT:

The Business Office Manager (BOM) is responsible for business office policies and procedures and supervises the Assistant BOM. The BOM must communicate effectively with the Executive Director, Regional Team, Business Office Staff, and external clients such as families, attorneys, and outside agencies.

JOB DUTIES & RESPONSIBILITIES

1. Complete weekly BOM Admission Checklist and present it at morning stand-up to reduce exceptions.
2. Verify and validate midnight census testing daily.
3. Reference Policy Midnight Census.
4. Complete admission procedures in the absence of the Admissions Coordinator.
5. Conduct weekly Medicaid pending/collection blitz meetings with facility staff.
6. Reference Policies Collection Blitz and Medicaid Pending Log and Meetings.
7. Perform root cause analysis on accounts contributing to bad debt and advise the Executive Director on issues and solutions.
8. Complete insurance forms as requested.
9. Attend Utilization Review (UR) and/or PPS meetings as necessary.
10. Supervise, organize, evaluate, and monitor all business office support staff.
11. Meet with residents/responsible parties upon admission and discharge to discuss financial obligations.
12. Coordinate tasks for timely and accurate billing and collection.
13. Participate in scheduled training, education, and orientation programs to maintain quality of care.
14. Maintain compliance with departmental, center, and home office policies, quality improvement programs, and safety standards.

QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES

• 3-5 years’ experience in the business office of a Long Term Care facility.
• College degree in Business Administration, Accounting/Finance, or related field.
• Prior supervisory experience and management training.
• Thorough understanding of Medicare, Medicaid, Private Insurance, Managed Care, costing, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and information systems.
• Ability to make independent decisions when necessary.
• Effective tactful communication with team members, staff, residents, families, visitors, government agencies, and the public.
• Willingness to seek new methods and principles.
• Proficiency in Microsoft Office, including Excel and Word.
• Willingness to travel throughout the region.

Benefits

Enjoy competitive wages, PTO, and a menu of benefits including medical, dental, vision, life and disability plans, 401(k) with employer match, and Flexible Spending Accounts.

About Us

As a family-owned company, we are one of the nation’s largest providers of post-acute care, including skilled nursing, long-term care, assisted living, rehabilitation centers, and LTACHs. Since 1984, we have provided comprehensive management services for adult living communities, fostering a culture of caring where staff, residents, and families support one another.