Business Office Manager

WHITE OAK MANOR SHELBY INC; Shelby (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading healthcare provider is seeking a full-time Business Office Manager to oversee billing processes and ensure customer satisfaction at their skilled nursing facility. The ideal candidate will have experience in long-term care, strong communication and customer service skills, and be knowledgeable in dealing with Medicaid and Medicare.

Benefits

Medical benefits available after 30 days

Annual merit reviews

Opportunities for continued growth

Qualifications

• Minimum of two years in Long Term Care in a Business Office role.
• Knowledge of Medicaid, Medicare, and private insurance is essential.
• Proficient in insurance verifications.

Responsibilities

• Oversee and maintain billing information for services rendered.
• Communicate daily with customers to ensure satisfaction.
• Provide superior customer service to staff and patients.

Skills

Customer Service

Problem Solving

Communication

Organizational Skills

Tools

Matrix RFMS

Nevihealth

Job description

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White Oak Manor Shelby provides quality nursing care for our 160-bed skilled nursing facility with dedicated rehab wing. To us, our commitment is more than a job. We are making a difference in the quality of life for our patients, residents and their families.

White Oak Manor Shelby is seeking to fill our Business Office Manager position.

This position is full time Monday through Friday (40 hours a week) with competitive salaried benefits.

We're looking for the highest quality Business Office Professional, to oversee, process and maintain all appropriate and adequate information in order to bill approved payor sources for services and charges rendered by the facility. Our Business Office Professional will daily meet and communicate with our customers.

Must be able to provide superior Customer Service to our White Oak patients, residents, families, co-workers and vendors in a manner to ensure customer satisfaction. At White Oak Manor Shelby, we believe that caring about people is as important as caring for them. To us, our commitment is more than a job. We are making a difference in the quality of life for our residents and their families.

Required experience:

• A minimum of two (2) years' experience in Long Term Care within a Business OfficeProfessional role
• Efficient knowledge of Medicaid, Medicare and private insurance
• Proficient experience with Matrix RFMS, Nevihealth and insurance verifications

The ideal candidate is versatile in business operational goals, caring, flexible and innovative with a strong leadership, critical thinking, problem solving, communication, customer service and organizational skills. Must relate professionally with residents, staff, family members, referral sources, physicians, and vendors.

Some of our features:

• Medical benefits available at 30-days
• Annual merit reviews
• Opportunity for continued growth

We provide on the job training to ensure that you are a success in your role!

To express your interest please submit your resume to this opportunity on our company website, www.whiteoakmanor.com

White Oak Manor Shelby is an Equal Opportunity Employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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