Business Office Manager

Touchstone Communities; San Antonio (TX); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a skilled Business Office Manager to enhance financial operations within a vibrant skilled nursing community. This role offers the opportunity to lead financial excellence, manage billing and claims, and ensure compliance while supporting residents and families. Join a team that values every voice and provides a comprehensive benefits package including competitive compensation, tuition reimbursement, and 401(k) matching. If you are passionate about making a meaningful impact and thrive in a supportive environment, this is the perfect opportunity for you!

Benefits

Paid Time Off

Comprehensive Benefits

Tuition Reimbursement

401(k) Matching

Emergency Assistance Grants

Bonus Opportunities

BOM Incentive Plan

Qualifications

• Strong financial management skills with a focus on accuracy.
• Experience in compliance and billing processes.

Responsibilities

• Oversee financial operations and ensure timely collections.
• Manage billing and claims to maintain compliance.

Skills

Financial Acumen

Leadership

Compliance Management

Billing & Claims Management

Trust Fund Management

Education

Bachelor's Degree in Business or related field

Tools

PCC

Papersave

SSI

Job description

Business Office Manager – Touchstone Communities

Are you a skilled Business Office Manager looking for a role where your expertise truly makes an impact? Join Team Touchstone, where your financial acumen, leadership, and passion for excellence will help drive success in our skilled nursing community!

Why Choose Touchstone?

At Touchstone, we believe that every voice matters and that strong business operations are the foundation of high-quality care. As a Business Office Manager, you’ll play a key role in ensuring financial health, maintaining compliance, and supporting the residents and families we serve.

What You’ll Do:

1. Ensure Financial Excellence – Oversee private pay collections, Medicaid pending A/R, and third-party claims with a focus on accuracy and timeliness.
2. Manage Billing & Claims – Keep on-hold unbilled claims below 0.25% of non-private revenue and ensure claims are not aged more than 30 days.
3. Resident Trust Fund Management – Reconcile trust funds by the 5th business day of each month, ensuring compliance and zero deficiencies.
4. Drive Compliance & Accuracy – Utilize position-related software (PCC, Papersave, SSI, etc.), adhere to HIPAA privacy standards, and maintain business office policies.
5. Be a Trusted Leader – Serve as a key resource for staff, residents, and families, ensuring smooth financial operations and a supportive environment.

What’s in It for You?

A company where your voice is valued, and your contributions make a difference.

Competitive compensation with numerous bonus opportunities plus BOM incentive plan!

Paid time off starts accruing on Day 1!

Comprehensive benefits – medical, dental, vision, and more!

Tuition reimbursement to help you grow.

401(k) matching and paycheck advances.

Touchstone Emergency Assistance Foundation Grants – because we take care of our own.

Be Part of Something Meaningful

At Touchstone, our mission is simple: Make Lives Better. We are committed to delivering a Best-in-Class Healthcare Experience to our Patients, Residents, and Veterans. Our compassionate team members are the heart of our success.

If you're ready to bring your skills and passion to a workplace where you truly matter, apply today and Join Team Touchstone!