Business Office Manager

CommuniCare Health Services; Salisbury (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in post-acute care is seeking a Business Office Manager to oversee business office operations. The ideal candidate will have experience in a Long Term Care facility, strong communication skills, and the ability to make independent decisions. This role involves supervising staff, ensuring compliance with policies, and managing financial responsibilities.

Benefits

Competitive wages

PTO plans

Life and disability plans

Medical coverage

Dental coverage

Vision coverage

401(k) with employer match

Flexible Spending Accounts

Qualifications

• 3-5 years’ experience in the business office of a Long Term Care facility.
• Prior supervisory experience and management training.

Responsibilities

• Supervise, organize, evaluate, and monitor all business office support staff.
• Complete admission procedures in the absence of the Admissions Coordinator.
• Conduct weekly Medicaid pending/collection blitz meetings.

Skills

Communication

Decision Making

Computer Literacy

Education

College degree in Business Administration

College degree in Accounting/Finance

Tools

Microsoft Office

Job description

Join to apply for the Business Office Manager role at CommuniCare Health Services.

Anchorage Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Business Office Manager to join our team.

Purpose/Belief Statement

The Business Office Manager (BOM) is responsible for maintaining CHS business office policies and procedures, and supervising the Assistant BOM. The BOM must communicate effectively with the Executive Director, Regional Team, Business Office Staff, and external clients such as families, attorneys, and outside agencies.

Qualifications, Knowledge, Skills & Abilities

• 3-5 years’ experience in the business office of a Long Term Care facility
• College degree in Business Administration, Accounting/Finance, or related field
• Prior supervisory experience and management training
• Thorough understanding of Medicare, Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems
• Ability to make independent decisions
• Effective tactful communication with team members, staff, residents, families, visitors, government agencies, and the public
• Willingness to seek out new methods and principles
• Computer literacy, including Microsoft Office (Excel, Word)

Job Duties & Responsibilities

• Complete weekly BOM Admission Checklist and present it at morning stand-up to reduce exceptions
• Verify and validate midnight census testing daily
• Reference Policy Midnight Census
• Complete admission procedures in the absence of the Admissions Coordinator
• Conduct weekly Medicaid pending/collection blitz meetings
• Reference Policies Collection Blitz and Medicaid Pending Log and Meetings
• Perform root cause analysis on accounts contributing to bad debt and advise the Executive Director
• Complete insurance forms as requested
• Attend Utilization Review (UR) and PPS meetings as necessary
• Supervise, organize, evaluate, and monitor all business office support staff
• Meet with residents/responsible parties upon admission and discharge to discuss financial obligations
• Coordinate tasks for timely and accurate billing and collection
• Participate in training, education, and orientation programs
• Maintain compliance with departmental, center, and home office policies, quality improvement, safety, environmental, and infection control standards

Benefits

Enjoy competitive wages, PTO plans, and full-time benefits including life and disability plans, medical, dental, and vision coverage, 401(k) with employer match, and Flexible Spending Accounts.

About Us

We are a family-owned company and one of the nation’s largest providers of post-acute care, including skilled nursing, long-term care, assisted living, independent rehabilitation, and LTACHs. Since 1984, we’ve been committed to creating caring communities where staff, residents, clients, and families care for one another.