Business Office Manager

Theavalonofcommercetownship; Michigan; On-site; USD 55,000 - 75,000; Full time

Job summary

Join a leading senior living community as a Business Office Manager, where you'll manage financial and human resources functions. This role is vital in supporting residents and staff, ensuring smooth operations and compliance with policies. If you're compassionate and enthusiastic about senior care, we want to hear from you!

Qualifications

• Experience in financial management and human resources.
• Strong communication skills with residents and staff.

Responsibilities

• Manage resident-related financial functions and payroll.
• Supervise front desk staff and ensure payroll accuracy.
• Coordinate with government agencies for billing.

Skills

Financial Management

Human Resources

Communication

Job description

When you work at The Avalon of Commerce Township, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

The Avalon of Commerce Township is recruiting for the Business Office Manager(BOM). This role functions as the “heartbeat” within the community, handling the financial and the people portions of the business. The BOM is responsible working with our Residents, family members, and associates on a daily basis, and is a vital partner within the leadership team.

Here are a few of the daily responsibilities:

Resident-Related Financial Functions

• Attend and interact in community Round Table meetings to obtain knowledge about resident census activity (move-ins, move-outs, transfers and deaths).
• Acquire copies of Residency Agreements and Resident Handbook. Review and become knowledgeable with the community services provided.
• Report census changes (move-ins, move-outs, transfers and deaths) to Community Accounting department following their standard procedure.
• Process and deposit resident rent payments daily, manage resident ACH payments and send listing and backup to Community Accounting department daily.
• Obtain ancillary resident charges from service points in the community (front desk, salon, dining room etc.) and email to Community Accounting department following their standard procedure.
• When applicable, coordinate with government agencies for billing resident rents. Monitor and track amount owed.
• Publish and distribute rent increase notices to residents.
• Review billing statements prior to distribution, including final accounting for residents upon death or move out.
• Respond to resident and resident’s Power of Attorney regarding billing and financial inquiries.

Payroll and Human Resources Functions

• May supervise the Front Desk (less than two full time/equivalent receptionists and /or concierges). Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and hiring; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees.
• Run payroll variance, 7 minute, overtime, and birthday and anniversary reports. Analyze and submit for supervisory review once variances are approved by department managers. Ensure payroll accuracy and compliance with policies and procedures.
• Review all time cards for accuracy before submitting payroll. Ensure all time edit data entries are accompanied by the completed time edit sheets. (Signed/dated by both the employee and supervisor)
• Report all new hires, status changes (leaves of absence, classification and wage changes) and changes that affect participation in benefit programs for community staff.
• Consult with Regional Human Resources Manager to ensure that the employee’s Federal and State entitlements to leave of absence are made available.
• Respond to employee questions concerning wages, benefits, etc.
• Ensure that Corporate and state requirements for completion of all post offer / pre- employment checks (criminal background, abuse and licensure checks, drug testing, health/communicable disease screenings) are requested and completed (prior to the employee’s start date) and documented in the employee’s personnel file.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

Job Info

• Job Identification 25247
• Posting Date 05/07/2025, 01:00 PM
• Job Schedule Full time
• Locations 2500 Martin Pkwy, Commerce Township, MI, 48390, US