Business Office Manager

Greenbrier Senior Living; Brentwood (TN); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Paid Time Off

Growth opportunities

Team-focused environment

Job summary

Greenbrier Senior Living in Brentwood, TN is seeking a Business Office Manager to oversee billing, payroll, HR operations, and daily financial management for our community. The role requires coordinating onboarding, managing timecards, and serving as Manager on Duty in the absence of the Executive Director.

You will develop and monitor operating budgets, balance resident accounts, and build strong relationships with residents and families while ensuring compliant, efficient operations.

Qualifications

• Bachelor’s degree in Hospitality, Healthcare, Business Administration, or related field required (Master’s preferred).
• Minimum three years of management experience, preferably in accounting, bookkeeping, or office management.
• Experience in senior living, healthcare, or hospitality preferred.

Responsibilities

• Assist with administration, recruitment, hiring, discipline, and separation of team members.
• Coordinate onboarding and ongoing training for associates.
• Maintain associate timecards, process payroll submissions, and manage employment records.
• Serve as Manager on Duty in the absence of the Executive Director.
• Oversee billing, accounts receivable and payable, bank deposits and financial tracking.
• Support marketing efforts and conduct community tours.
• Assist in developing and monitoring operating and capital budgets.
• Balance and reconcile resident accounts and ledgers.
• Build relationships with residents, families, and the community.

Skills

Management experience

Healthcare familiarity

Hospitality/business acumen

Education

Bachelor’s degree (Hospitality, Healthcare, Business Admin, or related)

Master’s degree preferred

Tools

Payroll submissions

Timecard management

Job description

3107 Timberlake Road
Vestavia Hills, AL35243

Greenbrier Senior Living

Business Office Manager

103 Arcaro Place
Brentwood, TN 37027

Salary: 58,000.00 - 65,000.00 USD / YEAR

Business Office Manager – The Rivers at Maryland Farms – Brentwood, TN

About the Company

We are a premier senior living community dedicated to creating a warm, welcoming environment for the residents who call our community home. We offer competitive pay, a comprehensive rewards program, and a true team-oriented culture. If you are looking for a challenging and highly rewarding career, we would love to connect with you!

What You Will Do

• Assist with the administration, recruitment, hiring, discipline, and separation of team members in accordance with company policies
• Coordinate onboarding and ongoing training for new and existing associates
• Maintain associate timecards, process payroll submissions, and manage employment records
• Serve as Manager on Duty in the absence of the Executive Director
• Oversee business office operations, including:
  • Billing, accounts receivable and payable
  • Bank deposits and financial tracking
  • Supporting marketing efforts and conducting community tours
• Support the planning and execution of strategies to ensure efficient community operations
• Post, balance, and reconcile resident accounts and ledgers
• Assist in developing and monitoring operating and capital budgets
• Build and maintain positive relationships with residents, families, and the community
• Provide front office and telephone support as needed
• Perform other duties as assigned

Supervisory Responsibilities

This position reports directly to the Executive Director and is expected to operate independently with sound judgment. Responsibilities include supervising Concierge team members, conducting performance evaluations, and assisting with disciplinary actions and hiring decisions.

Why You Are Qualified

• Bachelor’s degree in Hospitality, Healthcare, Business Administration, or a related field required (Master’s preferred)
• Minimum of three (3) years of management experience, preferably in accounting, bookkeeping, or office management
• Experience in senior living, healthcare, or hospitality preferred
• Ability to perform physical tasks including sitting, standing, walking, bending, reaching, and lifting throughout the workday

Why You Should Apply

• Competitive pay
• Comprehensive benefits package (medical, dental, vision, life insurance, and more)
• Generous Paid Time Off (PTO) and holiday pay
• Growth and advancement opportunities
• Supportive and team-focused work environment

Additional Information

Know someone who would be a great fit? Share this opportunity with them!

All candidates must successfully complete a background check, reference checks, pre-employment drug screening, physical, and provide proof of eligibility to work.

Equal Opportunity Employer (EOE)

Equal Opportunity Employer, including disabled and veterans.