Business Office Manager

Greenbrier Senior Living; Virginia Beach (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package including medical, dental, vision, and life insurance

Generous Paid Time Off (PTO) and holiday pay

Growth and advancement opportunities

Supportive and team-oriented environment

Job summary

A senior living community in Virginia Beach seeks a Business Office Manager to oversee daily operations, ensuring financial accuracy and compliance. Responsibilities include managing team members, overseeing billing and collections, and supporting community marketing efforts. The ideal candidate possesses a Bachelor's degree in a related field, at least three years of managerial experience, and strong organizational skills. The role offers competitive pay, a comprehensive benefits package, and a supportive work environment.

Qualifications

• Minimum of three (3) years of managerial experience in accounting, bookkeeping, or office management.
• Senior living, healthcare, or hospitality experience preferred.
• Ability to multitask, stay organized, and manage financial and administrative responsibilities.

Responsibilities

• Support daily operations of the community ensuring financial accuracy.
• Assist with team member administration and training.
• Oversee business office operations including billing and collections.

Skills

Managerial experience

Accounting knowledge

Organizational skills

Multitasking ability

Education

Bachelor's degree in Hospitality, Healthcare, Business Administration or related field

Master's degree (preferred)

Job description

3107 Timberlake Road
Vestavia Hills, AL35243

Greenbrier Senior Living

Business Office Manager

Aviva Pembroke is a premier senior living community dedicated to creating a welcoming and warm environment for the residents who call our community home. We offer competitive pay, a comprehensive rewards program, and a true team-oriented culture. If you are looking for a challenging and highly rewarding career, we want to hear from you!

What You Will Do

As the Business Office Manager, you will play a key role in supporting the daily operations of the community while ensuring financial accuracy, compliance, and exceptional service.

• Assist with the administration, selection, employment, discipline, and separation of team members in accordance with company policy
• Coordinate training for new and existing team members
• Maintain associate timecards, process payroll submissions, and manage employment records
• Perform management duties in the absence of the Executive Director
• Oversee business office operations, including:
  • Billing and collections
  • Accounts receivable and payable
  • Bank deposits and financial tracking
• Support marketing efforts and conduct community tours as needed
• Post ledgers and reconcile individual resident accounts
• Ensure efficient operations and compliance with financial goals and approved budgets
• Assist in developing operating and capital expenditure budgets
• Maintain strong relationships with residents, families, and community partners
• Serve as the primary receptionist as needed during business hours
• Support overall community operations and complete additional duties as assigned

Supervisory Responsibilities

• Reports directly to the Executive Director
• Supervises Concierge team members
• Participates in performance evaluations, coaching, and employment decisions
• Exercises independent judgment and leadership in daily operations

Why You Are Qualified

• Bachelor’s degree in Hospitality, Healthcare, Business Administration, or a related field required (Master’s preferred)
• Minimum of three (3) years of managerial experience in accounting, bookkeeping, or office management
• Senior living, healthcare, or hospitality experience preferred
• Ability to multitask, stay organized, and manage financial and administrative responsibilities
• Physically able to perform daily activities including sitting, standing, walking, bending, and reaching

Why You Should Apply

• Competitive pay
• Comprehensive benefits package including medical, dental, vision, and life insurance
• Generous Paid Time Off (PTO) and holiday pay
• Growth and advancement opportunities
• Supportive and team-oriented environment

Aviva Pembroke is an Equal Opportunity Employer (EOE).

Equal Opportunity Employer, including disabled and veterans.