Business Office Clerk

Adventist Healthcare SC at National Harbor; National Harbor (MD); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

PTO

Paid holidays

Medical, dental, and vision insurance

Life, disability, accident, hospital &

Job summary

Adventist Healthcare SC at National Harbor seeks a Business Office Clerk to support daily administrative operations and provide friendly service to patients and staff. You will handle clerical tasks, operate office equipment and help maintain orderly records.

The role emphasizes accuracy, confidentiality, and teamwork in a fast-paced environment. A high school diploma is preferred; familiarity with Microsoft Office and QuickBooks is a plus, and strong phone etiquette is essential.

Qualifications

• High school diploma or equivalent preferred.
• Experience in related field preferred.
• Experience collecting medical clearances from doctors is a plus.
• Proficiency in Microsoft Office Suite and QuickBooks is desirable.

Responsibilities

• Greets and directs visitors and patients in a prompt, courteous manner.
• Answers phones, routes calls, takes messages and provides general information.
• Opens and routes incoming mail and distributes materials to appropriate people.
• Performs routine typing, drafts basic correspondence, enters data, prints letters and reports.
• Maintains and files records, and updates documents as needed.
• Orders and distributes office supplies; maintains patient refreshment center.

Skills

Microsoft Office

QuickBooks

Multitasking

Organizational skills

Phone etiquette

Education

High school diploma or equivalent

Job description

We are seeking a dynamic and detail-oriented Business Office Clerk to join our administrative team. In this vital role, you will be the backbone of our office operations, ensuring smooth daily functions and providing exceptional support to staff and clients alike. Your energetic approach and organizational prowess will help maintain efficient office workflows, manage clerical tasks, and foster a welcoming environment. This position offers an exciting opportunity to develop your administrative skills while contributing to a professional and lively workplace.What We Offer:Paid Time Off (PTO)Paid holidaysMedical, dental, and vision insuranceLife, disability, accident, hospital indemnity and critical illness insuranceSupportive, teamwork-driven culture with cross-training opportunitiesResponsibilities:Promotes the mission, vision, and values of the organization.Collects medical clearances from doctorsGreets and directs visitors and patients in a prompt, courteous, and helpful manner, answers routine inquiries.Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.Answers telephones, route calls, takes messages and provides general information.Opens and routes incoming mail; distributes correspondences and other material to appropriate people.Performs a variety of routine typing assignments as appropriate to the position; may draft basic correspondence, enter data, and print letters, labels, reports and/or other materials; creates and mails form letters.Copies, files, and/or scans and saves materials as requested; sends facsimiles. Maintains, processes or updates files, records, and other documents.Orders, stocks and/or distributes office supplies; makes coffee and maintains patient refreshment center.Develops and maintains an effective working relationship with patients, families, visitors, and staff.Documents concisely, precisely, and accurately on all records or documents as indicated by policy.Participates in quality assessment activities as directed for continuous improvement of the facility.Seek guidance and validation when situations arise which exceed the incumbent’s capabilities.Maintains confidentiality of patient and Center related business.Regular, physical attendance on a predictable basis is essential to the performance of this job.Assists in both day-to-day and special projects and performs other duties as assigned.Experience and Qualifications:High school diploma or equivalent preferred.Previous experience and/or training in related field, preferred.Experience in collecting medical clearances from doctors, preferredProficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook).Familiarity with QuickBooks or bookkeeping software is a plusStrong organizational skills with the ability to multitask efficiently in a fast-paced environmentExcellent phone etiquette and customer support skills, including experience with multi-line phone systemsJoin us as a Business Office Clerk to bring energy, precision, and professionalism to our vibrant team. Your contribution will ensure our office runs seamlessly while providing outstanding support to colleagues and clients alike!