Business Development Specialist

HungryPanda Ltd 熊猫外卖; Fremont (CA); On-site; USD 60,000 - 110,000; Full time

Job summary

HungryPanda Ltd 熊猫外卖 is seeking a results-driven Business Development / Sales professional in the Fremont, CA area. The role focuses on acquiring merchants, negotiating contracts in person, and expanding the company’s footprint in the food delivery market with a Mandarin-speaking emphasis.

You will maintain merchant relationships, coordinate with marketing and operations teams, and ensure timely delivery of solutions aligned with client needs.

Qualifications

• Must be fluent in Mandarin.
• At least 1 year of experience in business development or sales in the foodservice or delivery industry is a plus.
• Strong time management and project management skills.
• High sensitivity to market trends and data.
• Strong commercial acumen and ability to work with restaurants.
• Excellent teamwork and independent negotiation capabilities.
• Valid driver license and a vehicle.

Responsibilities

• Acquire merchants and assist them in achieving higher orders and GMV (Gross merchandise volume).
• Arrange in-person meetings to negotiate contracts with potential merchants.
• Maintain relationships with cooperating merchants and coordinate with stakeholders to improve merchant satisfaction and service quality.
• Conduct regular merchant visits and manage merchant materials.
• Ensure timely and successful delivery of solutions according to customer needs.
• Maintain and update backstage settings for each merchant in charge.
• Liaise with Marketing and Delivery Operations to align strategies to increase GMV.

Skills

Mandarin

Time management

Project management

Data sensitivity

Commercial acumen

Teamwork

Negotiation

People skills

Job description

Headquartered in London, the UK, HungryPanda is a specialist food delivery platform to providing authentic Chinese food and groceries to Chinese compatriots and students abroad since its establishment in 2017.

Our Value

HungryPanda’s vision is to become the global market-leading platform that enables overseas Chinese business in the food industry and connects Chinese food to all consumers who enjoy it.

Our Mission

Connecting merchants to consumers via our state-of-the-art online platform and industry-leading delivery service. Consolidating the end-to-end value chain of the overseas Chinese food industry to leverage efficiency and scale. Creating business opportunities via our far-reaching business network and digital solution

Our People

Above all we are food lovers, curious to explore new opportunities, as passionate about creating value for every stakeholder in our ecosystem as we are about delivering our customers quality authentic oriental food. We are a young company, innovative and enthusiastic, creative and professional, supporting our team members to work efficiently rather than long hours. We value everyone’s opinion and encourage open-mindedness and sharing within the team. We work hard, play hard, and – of course – keep our workforce fed and happy!

• Acquire merchants and assist them in achieving higher orders and GMV (Gross merchandise volume), Responsible for the Sales revenue and market share
• Arrange in-person meetings to negotiate contracts with potential merchants
• Maintain existing relationships with cooperating merchants, coordinate and resolve issues with various stakeholders, continuously improve merchant satisfaction and merchant service quality, and ensure fluent business operations
• Conduct regular merchant visits, apply for/replace merchant material for merchants
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Maintain and constantly update backstage setting for each merchant in charge
• Liaising with Marketing, and Delivery Operation to align strategies aimed at increasing Gross merchandise volume
• Must be fluent in Mandarin
• at least 1 year of experience in business development or sales roles and customer experience in the foodservice or/and delivery industry is a plus
• Strong time management and project management skills
• High sensitivity on market trend, high sensitivity on data
• Strong commercial acumen and a desire to work with restaurants, not afraid to be refused, have top-notch people skills
• Excellent teamwork ability, cooperate with different teams to promote business cooperation, and be able to efficiently complete business negotiations independently
• Have a valid driver license and a vehicle