Business Development Specialist

HungryPanda Ltd 熊猫外卖; California; On-site; USD 70,000 - 120,000; Full time

Job summary

HungryPanda Ltd 熊猫外卖 in California seeks a Merchant Acquisition Lead to help merchants grow orders and GMV. You will conduct in-person meetings, negotiate contracts, and build strong merchant relationships across teams.

The role requires fluency in Mandarin, sharp commercial sense, data-driven decision making, and willingness to travel with a valid driver's license and a vehicle. Collaboration with Marketing and Delivery Ops will be essential to align growth initiatives.

Qualifications

• Experience in business negotiation, sales and marketing management is preferred.
• Must be fluent in Mandarin; Cantonese is a plus.
• Strong time management and project management skills.
• High sensitivity to market trends and data.

Responsibilities

• Acquire merchants and assist them in achieving higher orders and GMV.
• Arrange in-person meetings to negotiate contracts with merchants.
• Maintain relationships with merchants and coordinate across stakeholders, improving merchant satisfaction and service quality.
• Ensure timely delivery of our solutions according to customer needs and objectives.
• Liaise with Marketing and Delivery Operations to align growth strategies.

Skills

Merchant acquisition

Sales negotiation

Market analysis

Cross-functional collaboration

Time management

Project management

Data-driven

Job description

• Acquire merchants and assist them in achieving higher orders and GMV (Gross merchandise volume), Responsible for the Sales revenue and market share
• Arrange in-person meetings to negotiate contracts with potential merchants
• Maintain existing relationships with cooperating merchants, coordinate and resolve issues with various stakeholders, continuously improve merchant satisfaction and merchant service quality, and ensure fluent business operations
• Conduct regular merchant visits, apply for/replace merchant material for merchants
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Maintain and constantly update backstage setting for each merchant in charge
• Liaising with Marketing, and Delivery Operation to align strategies aimed at increasing Gross merchandise volume
• Must be fluent in Mandarin, Cantonese proficiency will be considered an asset
• Experience in business negotiation, sales and marketing management is preferred
• Working experience in Internet companies is preferred
• Strong time management and project management skills
• High sensitivity on market trend, high sensitivity on data
• Strong commercial acumen and a desire to work with restaurants, not afraid to be refused, have top-notch people skills
• Excellent teamwork ability, cooperate with different teams to promote business cooperation, and be able to efficiently complete business negotiations independently
• Have a valid driver licence and a vehicle