Business Development Specialist - Mandarin Speaking

HungryPanda Ltd 熊猫外卖; San Jose (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

HungryPanda Ltd 熊猫外卖 is expanding in San Jose, CA, seeking a proactive Business Development professional to acquire merchants and drive growth in the local market.

You will negotiate contracts, build lasting merchant relationships, and coordinate with marketing and delivery teams to optimize GMV and service quality. Fluency in Mandarin is required, Cantonese is a plus, and a valid driver license is expected.

Qualifications

• Acquire merchants and assist them in achieving higher orders and GMV.
• Arrange in-person meetings to negotiate contracts with potential merchants.
• Maintain relationships with merchants and coordinate with stakeholders to improve satisfaction.

Responsibilities

• Acquire merchants and drive revenue and market share.
• Schedule and conduct negotiations with merchants to secure contracts.
• Maintain relations with partner merchants and resolve issues promptly.
• Conduct regular merchant visits and update merchant materials as needed.
• Coordinate with Marketing and Delivery teams to align growth strategies.

Skills

Merchant acquisition

B2B sales

Contract negotiation

Customer relationships

Market analysis

Mandarin (fluency)

Job description

Foundedin2017,HungryPandaisaleadingAsianfooddeliveryplatformworldwide.Guidedbyitscorevalueof“SatisfyYourChineseTaste”,thecompanyconnectsoverseasChinesecommunitieswithauthenticChinesecuisinethroughtechnologyandservices,whileempoweringtheglobalizationoftheChinesecateringindustry.

Atpresent,HungryPandapartnerswithover260,000ridersand140,000merchants,servingmorethan10millionusersglobally.ThecompanyhascompleteditsSeriesD+financing,withatotalfinancingamountofoverUS$275million.

Our Value

HungryPanda’s vision is to become the global market-leading platform that enables overseas Chinese business in the food industry and connects Chinese food to all consumers who enjoy it.

Our Mission

Connecting merchants to consumers via our state-of-the-art online platform and industry-leading delivery service. Consolidating the end-to-end value chain of the overseas Chinese food industry to leverage efficiency and scale. Creating business opportunities via our far-reaching business network and digital solution

Our People

Above all we are food lovers, curious to explore new opportunities, as passionate about creating value for every stakeholder in our ecosystem as we are about delivering our customers quality authentic oriental food. We are a young company, innovative and enthusiastic, creative and professional, supporting our team members to work efficiently rather than long hours. We value everyone’s opinion and encourage open-mindedness and sharing within the team. We work hard, play hard, and – of course – keep our workforce fed and happy!

• Acquire merchants and assist them in achieving higher orders and GMV (Gross merchandise volume), Responsible for the Sales revenue and market share
• Arrange in-person meetings to negotiate contracts with potential merchants
• Maintain existing relationships with cooperating merchants, coordinate and resolve issues with various stakeholders, continuously improve merchant satisfaction and merchant service quality, and ensure fluent business operations
• Conduct regular merchant visits, apply for/replace merchant material for merchants
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Maintain and constantly update backstage setting for each merchant in charge
• Liaising with Marketing, and Delivery Operation to align strategies aimed at increasing Gross merchandise volume
• Must be fluent in Mandarin,Cantonese is an asset.
• At least 1 year of experience in business development or sales roles and customer experience in the foodservice or/and delivery industry is a plus
• Strong time management and project management skills
• High sensitivity on market trend, high sensitivity on data
• Strong commercial acumen and a desire to work with restaurants, not afraid to be refused, have top-notch people skills
• Excellent teamwork ability, cooperate with different teams to promote business cooperation, and be able to efficiently complete business negotiations independently
• Have a valid driver license and a vehicle